Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).
We stayed here because our flight arrived late night and shuttle bus came to the sofia airport after calling the hotel. We prefer to get the shuttle bus without calling (ex. it's better if we can call the bus by app or text etc). However, the driver and all staff were really nice and friendly.
Our train was very early morning so we asked the hotel to prepare our breakfast and it was really good! Thank you.
Our room didn't have bathroom rug.
The location was amazing next to metro and 1 stop away from city center ndk. The hotel is great value for price you pay, do not expect luxury, the rooms are good and has all basic amenities. Down side fridge did not work and I had to ask reception to give me hair dryer as there was only one in entire hotel. My room was on 17th floor great views. I had breakfast on one day and it was good but I would recommend to go to city center to have bf for that money. I would come back again just for the price and location. Lifts were pretty fast hardly had to wait at all. The staff were very friendly as well and all speak English.
A stay at Hotel Marinela Sofia places you in the heart of Sofia, within a 5-minute drive of Yuzhen Park and Park Center. This luxury hotel is 0.9 mi (1.4 km) from Vitoshka Boulevard and 0.9 mi (1.5 km) from Vitosha Blvd.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Panorama, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sofia? This hotel has 17470 square feet (1623 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 258 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
ผผู้เข้าพักThe attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
JJerzy8Typowy 4* hotel. Niedaleko piechotą do centrum ok. 15 minut. Pokoje ciasne. Można otwierać okna. Czysto. Codziennie sprzątane. Beznadziejne śniadania. Wręcz lodowata jajecznica i jajka sadzone. Fatalna kawa z dodatkiem mleka w proszku. Na parterze ******, które wieczorową porą przyciąga szemrane typy. Bardzo drogi parking 25 euro za dobę.
AAnneSohIt's right next to the Lion Bridge and walking distance from most of the major sights in Sofia city as well as shops and eateries.
Only drawbacks were
1. the cigarette smell in one of the rooms we were given and there weren't any spare rooms to change to, but thankfully the weather wasn't too cold so we left the window open.
2. the stairs (no lift)
Friendly receptionist. She did try to help get rid of the smell by bringing us a big bottle of diffuser oil although it didn't really work.