"Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite...."
"Recently stayed at Mango Hills in a 2 bedroom apartment. Exterior of the hotel is clean and landscaping is beautiful. Staffs are friendly and polite. However the 2 bedrooms apartment we stayed is worn out and cleanliness is lacking. Linens are old and dirty with stains.
Breakfast is average and restaurant cleanliness is substandard. Hotel has potential but in need of upgrading works."
"I had a wonderful stay at the hotel. The rooms were clean, comfortable, and well-maintained, creating a very relaxing atmosphere. The staff were friendly, attentive, and always ready to help, which made the experience even more enjoyable. The facilities were excellent, and the food was truly delightful. Overall, it was a perfect blend of comfort and hospitality — I would highly recommend this hotel to anyone looking for a memorable stay."
"A decent hotel nearby ooty lake. We stayed at triple deluxe, the third bed was sofa cum bed, although not so comfortable, easily 3 adults can stay with that in place. Restrooms were clean. No food available."
"Property location was most scenic with beautiful view of valley and pleasure to enjoy sunset sipping coffee. The hospitality was of top notch. The Restaurant manager Mr Bala was the most wonderful person, he served us food with utmost love and care. The food quality is amazing and yummm. The staff was generous."
"We stayed in individual villa for 2days and i would say it was pleasant stay. The property was approx 2km away from main road with narrow single lane take us to the property. Hospitality is really good and they address your query/issue asap. The room we stayed had water leakage problem which was fixed at the earliest. Decent resturant with good view, you can enjoy food surrounded by nature. Food was really good and tasty. The property close to central ooty(botanical garden and boat house. Highly recommended for family if you are staying in individual villa."