"The hotel was a little out of the way the shuttle didn’t turn up to where it was supposed to turn up to, so I stood in the freezing freezing weather for over an hour waiting for it once I got to the hotel. The Wi-Fi wasn’t working, but they did fix that for me. The room was clean and well appointed had everything in it. You need there was a really annoying beeping noise all night long kind of like a fire alarm chirping the reason I’ve marked this hotel down from five stars is because it’s been over a week and they still haven’t released the hundred dollar deposit on my credit card. Apparently this happens on a regular basis according to the other people’s reviews so now I’m looking at having to chase it up otherwise I would have stayed there again on my return to Toronto. If you know where to get the shuttle which is Pier 17 not pier 40 we’re all of the other hotels pick up. I’m sure it’s a lot more convenient to get here. Bed was very comfortable."