"There is one staff that disappointed us. She gave us wrong room because i booked mountain view then what we got is a wall, she said the mountain is behind that wall, omg, how come?..but later on she called again and transferred us to another room with mountain view, ok fine. But what dissapoints us more is when she called again and said, that they will get the set of cups from our new room for the reason that we already used the cups on the first room that she gave us, and that makes me mad, is that a big thing? Because of that we never use their cups, instead we buy our own. When we confront her, she’s not apologetic but instead answering us stupidly. Another thing is their flat iron is for rent, 200 pesos every 1 hour of using it. We have many travels abroad and have checked in several hotels, Ist time in history that I encountered a hotel like that only in Cebu"