"The hotel is new, and it is clear that it has only recently reopened after a major renovation and restoration. The rooms are truly beautiful — spacious, stylish, and with a strong sense of freshness and attention to detail.
The staff are polite, though not always very quick, which is likely due to the hotel being in its early days of operation and the team still gaining experience. There are also a few minor teething issues typical of a newly opened hotel, but it is obvious these will be refined over time.
Overall, we were happy with our stay and would gladly return, especially considering the hotel’s great potential."
"Nice breakfast buffet that included in the price, the rooms are good, but dark with no sunlight and worn out, you can see dirty walls for example. Staff are super friendly and welcoming! Location is not bad, near the center of the city. It was uphill walk to the hotel when I first arrived, thought it’s not really convenient, but you get used to it for walking and not extremely high"
"A nice and cosy hostel where you can meet and chat with people from around the world! They have a fully equipped kitchen and fridge so you can cook, also provided free coffee and tea, the lounge area really helped me when I arrived early in the morning and needed a warm place to nap. The staff were very nice and gave full introduction of facilities to every guest. There’re also transport stops and a big supermarket nearby."
"The room size is probably the only very minor minus for that place, but everything else is so good that it compensates it almost completely. Stylish, new, super clean, high quality everything, great bed, very good bathroom, even desk and chair are nice. Will gladly return there if available. Also very easy to find and in a great location."
"I recently stayed at the Mercure Belgrade Excelsior and was impressed with the level of service provided by the front desk staff. From the moment I arrived, they were friendly, helpful, and attentive to my needs.
They provided me with useful information about the local area and were always willing to go above and beyond to ensure that my stay was comfortable and enjoyable. The hotel itself was clean, modern, and well-appointed, and the location was excellent, with easy access to many of Belgrade's top attractions. I would highly recommend the Mercure Belgrade Excelsior to anyone looking for a high-quality hotel experience with outstanding front desk service."