"tayed at Clayton Hotel Cardiff for a weekend and it was excellent. The location is perfect — right next to Cardiff Central Station and just a short walk to Principality Stadium and the city centre. The room was modern, very clean, and the bed was extremely comfortable. Friendly staff and a good breakfast selection. Great value for a 4-star hotel in the heart of Cardiff. Would definitely stay again!"
"Unfortunately, the room was very stuffy; there was no air conditioning. There was a fan, but it was very insufficient. I found hair from several different people in the bathroom. Disposable slippers were not provided, unfortunately. The windows were very old and difficult to open. Apart from that, the location was very good, very close to the castle and other amenities."
"Great location in centre of Cardiff. Comfortable, well appointed rooms. Over-rated restaurant. Staff were pleasant but not very professional not in keeping with Hotel style. Bar and Lounge lack atmosphere. Altogether not good value."
"It was clean and comfortable, although we went to breakfast at 9.30 am and there were no croissants or muffins left and very little on the continental breakfast, the cooked breakfast was excellent. Also, we went down for cocktails in the happy hour 2 cocktails for £12, we got overcharged, and when we asked the waitress to check, she didn't come back before we needed to leave,. Overall a good night's stay 😀"
"The hotel itself was lovely despite a few issues on check in - namely that the room wasnt ready. When we were told that we could check in, I discovered that I had been given the incorrect room. The hotel reception staff were helpful and eventually found the room I had originally booked and we moved without much fuss. The one disappointing element of the stay was regarding having to pay £10 per adult to swim - granted I did not have to pay for my son but after paying near enough £150 already I was not best impressed at this additional and unexpected charge."
"Really love this hotel and the location right in the centre! I always choose to stay here. Staff are super friendly and rooms are nice and clean. Car park under the hotel (at an extra cost of £18pn) The only difficult thing is getting to the hotel by car, as it sends you down a bus/taxi lane which can be confusing."