"Excellent location, arrived by train, which is just a 5 min walk. Staff were lovely, bedrooms were warm and clean. And the breakfast was delicious! ( only slight criticism… the coffee not great , could do with a fancy coffee machine, giving the options of different styles of coffees )
Otherwise would definitely be returning in the future ."
HHayleyB13Hotel is in the city centre, so its very noisy but if you book a room here then you should already know, its glorious inside, it's massive! Loved the continent location of the hotel across the road is the castle too, very close to the train station loved all the convince. Rooms need a refurb but the hotel staff do a wonderful job of cleaning. Bed is super comfy and the room is quite big, TV is basic freeview.
ผผู้เข้าพักI really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
ผผู้เข้าพักVery friendly and helpful staff. The breakfast was excellent and replenished frequently so was always fresh. The bar was welcoming and reasonably priced. Our little dog was with us and made a complete fuss of by both staff and customers which she loved. Overall a lovely stay in a great hotel in an ideal location for accessing cardiff and surrounding areas.
LL BarberVisited here for NYE for a couple of days in cardiff with close friends and it was amazing and we all loved it.
Hotel was clean, staff were super friendly and helpful and the amenities were great and got plenty of use from our party (pool,spa etc).
99/100% we will definitely be returning!
Thankyou amd happy new years ! 🙌👏