"Service was above standards, shared facilities were well maintained, the room was clean and sufficient. Bit of a struggle with no A/C however the fan provided in the room helped out with that problem, (you get what you pay for). Very sufficient for short stays. We booked very last minute and were still met with happy staff with a room card and spare cards ready for us to take with simple instructions to get to our room."
"I booked the pet room with my dog and was really happy with the room. The room is spacious and clean, it also has a backyard for my dog which was really great. I thought I had to pay for parking but the staff told me the parking at the front of the building is free and I was quite lucky and managed to get a spot when I got there. Location is great, not far from CBD and all the resturants so there were lot food choices. Also really loved the building and the garden, will definitely be choosing Mercure next time I am in Canberra."
"Good hotel with decent amenities and an excellent location, but the staff experience was extremely disappointing. We were travelling with a young child and requested a late checkout. They informed us it would be $30 to extend beyond 10 AM, so we agreed. We checked out at 11:45 AM, only to find they had charged $60, which felt unreasonable and misleading.
On top of that, housekeeping knocked 3-4 times, and their behaviour was shockingly rude. One staff member even said, “You have 2 minutes, just get out in 2 minutes,” which was completely unprofessional. I’ve stayed in many hotels and have never encountered staff speaking or behaving like this.
0/5 for staff behaviour.
If you care about service, I strongly recommend choosing a more reputable hotel. If you’re on a tight budget and only want to stay near Parliament and don’t mind compromising on service, then this place might work - but be prepared for poor staff interactions."
"Great stay overall! The hotel is strategically located just a short walk from the tram station, which made getting around super convenient. The staff were very friendly and welcoming throughout my stay.
The room was spacious, clean, and well-equipped with good facilities. Breakfast was also a highlight, plenty of options and really enjoyable. A nice touch was that I was even able to borrow a microwave for my room, which was surprisingly convenient.
The only small downside is that there’s no free on-site parking. However, they do offer overnight parking for $15, which is quite reasonable. Alternatively, there are free or affordable street parking options nearby.
Would definitely stay again!"
ที่พักที่ดีที่สุดบางแห่งในแคนเบอร์รา ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น Mount Ainslie และ Canberra Museum and Gallery ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย