"Location is great, room is great with the sea views. Coffee area in the hall is great.
The front desk needs a bit training. We were charged for $50 deposit but was not refunded yet after in 5 days. We have been chasing this but no result yet."
"Location is great, central, within walking distance to many good food. We booked 2 connecting rooms, good size and clean. Areas for improvement - (1) No balcony, very hard to dry wet clothes from water activities (2) Swimming pool is super super small, equal to not having one (3) Daily Breakfast is the worst I had among all travels. They cannot even do scrambled eggs well. Pancakes also badly done. Very limited food options and same food daily (other than replacing porridge with miso soup). Miso soup is tasteless."
"Service was great . Was able to check in early. Extra towels for what was a great pool were available. Great range of meals available for room service as well in the restaurant. Happy hour good value."
"Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!"