"• room: clean bedsheets and pillows, clean AC filters and overall a compact functioning double room. Even though the room was nearby the stairs I did not hear noise from people passing by and had a good sleep
• shared bathroom was cleaned meticulously.
• amenities: they have a pool which is really nice and the inner courtyard is quite comfortable and has space to interact with other guests as well to just chill
• location: 15 min taxi from the airport (only way to go to the airport) 10 min walk from the train station and 15 min walk to the seaside. There are few restaurants and a supermarket in front of the hostel
• staff: kind an supportive
my background: I travel 320 days a year since 8 years staying in all range of accomodation from hostel to 5star. I just review objectively what I see with no judgement"
"Had a wonderful stay at Pacific Hotel Cairns. The location is absolutely perfect—right in the heart of the city with easy access to the Esplanade, night markets, and fun attractions like the Ferris wheel. Everything is within walking distance, which made exploring Cairns so easy and enjoyable.
The hotel itself is clean, comfortable, and well maintained. Staff were friendly, welcoming, and always happy to help. Evenings around the area are lively, with great food options nearby street food vibes, and a beautiful atmosphere.
Overall, a great place to stay if you want comfort, convenience, and to truly enjoy the Cairns experience. Would definitely stay here again!"
"A little dated and in need of modernisation, but the staff were friendly. Unfortunately didn’t manage to check out the pool area. Locations feels a little bit out of the way compared to some other hotels, but it did the job."
"Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice."
"We had a lovely stay here, close to all the shops and restaurants. All the staff were friendly and very accommodating as we arrived after reception hours and provided us with a way to check in after hours. We stayed for two nights and all aspects were great. Great value for money . :))"
"The Heritage cairns was very hard to find, as all signs have been removed or painted out. It is in quite a good location, being 2 blocks back form the Esplanade in Cairns Central. It is not a new property but was clean and tidy. It would be suitable for short stop overs but not really for long stays, however its modest cost reflects that it is not a new flashy hotel. There is a good continental breakfast available for $18, which I think is good value. The rooms also include a kettle with tea and coffee, milk and biscuits supplied. The one omission was a hair drier that most women would want. I found the staff very helpful and answered any questions I had."
"I want to thank the staff for their great service. After taking a shower and spending a couple of hours in my room, the guests in another room close to mine were very noisy, shouting at each other and causing a lot of disturbance. I called the reception to make a complaint and within minutes the staff shifted me to another room apologising for the inconvenience. I know that you can't get the perfect guests that you would like to but the fact that they promptly resolved my problem is really commendable and everything else about this accommodation is fantastic."