โรงแรมพร้อมอาหารเช้าในแคนส์

Pros: Great location – less than a 5-minute walk to the night market, which was super convenient. The reception area is gorgeous and makes a great first impression. Toiletries were excellent – good quality and not locked away like in some other hotels, and they smelled really nice. The rainforest shower was a standout – absolutely loved it. The rooftop bar is a vibe, with $9 margaritas and tacos, which was a great bonus. Cons: The room had a musty smell, and there was no window to let in fresh air, which made it feel quite closed in. The sink trap also had a strong unpleasant smell, and the cushions in the room didn’t smell fresh either. We booked for 4 people, but housekeeping only provided 2 towels daily, so we had to request more every day. The pool is quite small, and the chlorine levels seemed very high – it irritated and burned our eyes, and we ended up having to visit a pharmacy.

The location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.

โรงแรมตั้งอยู่อย่างสมบูรณ์แบบ - 300 เมตรจากท่าเรือแนวปะการัง (จากที่ซึ่งมีทริปเต็มวันสําหรับเกาะกรีน แนวปะการัง Great Barrier Reef และเกาะ Fitzroy! วิวจากห้องพักสวยงามมาก - มองเห็นท่าเรือ ห้องพักกว้างและมีทุกสิ่งที่คุณต้องการ เรามีความสุขกับการเข้าพักที่พูลแมน !  หมายเหตุ : นอกจากนี้ยังมีสปาและสระว่ายน้ํา / จากุซซี่ - แต่เราไม่ได้ใช้เพราะเราไม่มีเวลา นอกจากนี้ - ฉันขอแนะนําให้ไปที่ป่าฝน Daintree - นี่เป็นการเดินทางหนึ่งวันที่ยอดเยี่ยม - เพื่อค้นพบป่าฝนที่เก่าแก่ที่สุดในโลก แคนส์ยังเป็นเมืองที่ยอดเยี่ยม - นอกจากนี้ยังมีซูเปอร์มาร์เก็ตที่ยอดเยี่ยมอยู่ห่างจากโรงแรม 300 เมตร ขอบคุณสําหรับทุกคนและเราจะไม่ลังเลที่จะกลับไปที่พูลแมนแคนส์อีกครั้ง !

Nice view from the my room☺︎ I enjoyed staying at your hotel! I didn’t get a chance to use the pool this time, so I’ll definitely try it next time I come back to the Cairns !!

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team. Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception. The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited. There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from. The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn. On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.

Nice and big hotel at a convenient location. The room is big but looks a bit empty and does not feel luxurious. Amenities in the room were missing at check-in and not replenished daily and required to request for them.

ยอดเยี่ยมมากค่ะ ฉันรู้สึกขอบคุณคุณเฉินที่แผนกต้อนรับเป็นอย่างมากสำหรับการจัดการเรื่องการเข้าและออกอย่างละเอียด และสำหรับการช่วยเหลือเรื่องการรับส่งจากสนามบินอย่างรวดเร็ว แม้ว่าจะเป็นเวลาดึกแล้วและฉันกำลังเลิกงาน พนักงานชาวต่างชาติก็ให้การต้อนรับเป็นอย่างดีค่ะ

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.

A well presented accommodation with everything you need. I really liked the front desk hours. They are open till 10.30 pm. The only setback was that the wi fi didn't work.