ผผู้เข้าพักThe location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.
TTashTashPerfect place for a family stay!
Complete with washing machine and tumble dryer. Products are also provided.
Restaurants literally downstairs, walking distance to the scenic railway, cairns central shopping centre, the esplanade etc.
we liked our stay so much we wanted to stay longer but unfortunately it was fully booked.
We left there and went to stay on reef encounter live aboard. Which you board from literally outside.
Keys were easy to drop off and pick up too!
Would definitely recommend staying here
SSuperDave37⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
MMrMrMrMrReasonable price for a wonderful service
Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too.
The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!
Ssolo travellerEverything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.
Ssolo travellerA well presented accommodation with everything you need. I really liked the front desk hours. They are open till 10.30 pm. The only setback was that the wi fi didn't work.