โพสต์เมื่อ 19 ก.ค. 2025|ห้องเอ็กเซ็กคูทีฟเตียงใหญ่(spa)
ผู้เข้าพักเราพักในห้องเอ็กเซ็กคูทีฟบนชั้นแปด (ของเก้า) ในช่วงกลางเดือนกรกฎาคม
ห้องรับรองพิเศษมักจะมีสต็อกไม่ดีอาหารและเครื่องดื่มมักจะไม่พร้อมใช้งานและไม่มีพนักงานอยู่รอบ ๆ เป็นเวลานานกว่าสองสามชั่วโมง เราพักที่นี่เจ็ดคืนดังนั้นจึงมีกรอบเวลาที่ดีในการตัดสิน
สระว่ายน้ําเย็นยะเยือกอย่างน่าประหลาดใจในเดือนกรกฎาคม ซึ่งจริง ๆ แล้วอากาศหนาวไม่สบายเมื่อมีลมหรือเมฆปกคลุม
การระบายน้ําของฝักบัวในห้องน้ําไม่เหมาะ: ฝักบัวสั้นๆ ทั้งหมดทําให้เกิดแอ่งน้ําบนพื้นห้องน้ํา ฝักบัวยาวหมายความว่าพื้นทั้งหมดถูกปกคลุมไปด้วยน้ํายืน
ทุกครั้งที่เพื่อนบ้านใช้สปาหรือเครื่องชงกาแฟ เสียงก็ส่งเสียงดังมากเข้ามาในห้องของเรา
ระเบียงสวยมากและเฟอร์นิเจอร์ไม้ไผ่ก็สบาย
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 3,742
โพสต์เมื่อ 10 มี.ค. 2026|ห้องดีลักซ์วิวท่าเทียบเรือเตียงควีนไซส์คลาสสิก
ผู้เข้าพักIt was very clean, the view was nice and I love to come back because it ticket all the boxes that I want.only thing was to pay for the parking which it should be free
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 2,968
โพสต์เมื่อ 7 เม.ย. 2026
super fish
We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower.
First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay.
On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent.
In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell.
Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night.
However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine.
Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement.
In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems.
I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 5,524
โพสต์เมื่อ 3 ก.ย. 2025
ผู้เข้าพัก
Great pool, very clean , excellent breakfast , yummy cocktails , dinner was amazing.
Only one thing bad was the pool sun lounges, the are very uncomfortable I had to sit in a bean bag.
Just to add gluten free eating for coeliacs was great seperate toaster for breaky and freshly cooked eggs and bacon on request. Very happy !!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 3,125
โพสต์เมื่อ 12 มี.ค. 2026
ผู้เข้าพัก
We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team.
Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception.
The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited.
There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from.
The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn.
On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 3,527
โพสต์เมื่อ 12 เม.ย. 2026
laughlins
The best location in cairns down stairs walk to marina restaurants all around 5 10 mon walk into town for kore restaurants shopping mall 15mins walk away lagoon outside beach pool within min amazing location cant rate enough . Hotel was nice we had club access which i cant rate highly enough breakfast and afternoon canopies beers wine and some spirts all included had an amazing time cairns was awesome overall. First time visiting cairns wont be the last
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 3,625
โพสต์เมื่อ 14 มี.ค. 2026|ห้องซิตี้
Lindalaoยอดเยี่ยมมากค่ะ ฉันรู้สึกขอบคุณคุณเฉินที่แผนกต้อนรับเป็นอย่างมากสำหรับการจัดการเรื่องการเข้าและออกอย่างละเอียด และสำหรับการช่วยเหลือเรื่องการรับส่งจากสนามบินอย่างรวดเร็ว แม้ว่าจะเป็นเวลาดึกแล้วและฉันกำลังเลิกงาน พนักงานชาวต่างชาติก็ให้การต้อนรับเป็นอย่างดีค่ะ
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 1,861
โพสต์เมื่อ 9 ม.ค. 2026
ผู้ใช้ไม่ระบุชื่อ
Have to say the best thing for this hotel is its room size, Huge! And water pressure is good.
But pain point is really clear, the WIFI is not working in my room (bad signal), I can only sit in lounge/bar area at the ground floor to get WiFi.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 2,306
โพสต์เมื่อ 23 ก.ค. 2025
Will
I recently stayed at Hides Hotel during a trip to Cairns and was pleasantly surprised by the value and charm this heritage-style hotel offers.
The location is absolutely unbeatable—right in the heart of the city and within walking distance of the Esplanade, night markets, Reef Fleet Terminal, and plenty of restaurants and cafes. Whether you’re heading out for a reef tour or just exploring the local area, Hides is a super convenient base.
The room was basic but clean and comfortable. It had everything I needed, including air-conditioning (a must in Cairns!), a small fridge, and free Wi-Fi. The building itself has an old-school character that’s a bit different from your typical chain hotels, which I actually really liked—it feels like you’re staying somewhere with history.
Staff were friendly and helpful throughout my stay, happy to give recommendations and assist with bookings. There’s also a lovely wide veranda on the upper level, which is a great spot to relax in the evening and take in the atmosphere of the city.
Only downside was that the hotel is a bit dated in places, and depending on the room you’re in, you might hear a bit of street noise—but that’s to be expected in a central location like this.
Overall, Hides Hotel is a great choice for budget-conscious travelers who want clean, central, no-fuss accommodation with character. I’d definitely consider staying again.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 1,413
โพสต์เมื่อ 21 ก.ค. 2024|ห้องสแตนดาร์ด
califragile
The room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:MXN 2,035