"The hotel is basic, but the team is very nice and it is well located.
The room is silence and the bed is confortable.
I stayed there few times and is very good."
"Stayed a number of times, good location, Cairns can be expensive but can’t blame businesses trying to catch up in busy times as everything else was expensive. Clean, tidy and friendly staff."
MMin Ts***The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle.
During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions.
It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.
Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.
ผผู้เข้าพักI had deluxe sea view double room.Very nice view.The best location,the shore broadwalk is just next to the hotel(can see at my balcony).I’ve read reviews saying it’s old,but actually it’s maintained in acceptable manner.Don’t expect luxurious 5stars design,it’s more like resort style hotel.The pool is big,with a small heated pool.Gym is small but sufficient,always empty.The rooms are clean, tidied up daily.Be careful the bathtub only has half glass covered up, no flooding would happen if being careful. Very nice room though. Helpful and nice front desk staff. Very good for value.
YYuanThe 2 bedroom apartment suits us (2 couples) very well. It has more than enough space. The apartment was well equipped. The location is also good, very close to supermarket, also not too far from reef terminal (20 mins walk).
However the wifi was terrible, very bad. The beds were just about okay. Also the tiny quantity of toiletry supplies bothered us as well.
SSandy.cccit's quite clean, the service is good, and it's very convenient to eat around. Next time I come to Cairns, I will stay in Cairns. The surrounding bars are very lively!
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
SshaneThe hotel was about 12 mins walk to the main town centre. Not too bad but can be tiring to go back and forth. Very close to Muddy's Playground and Cafe.
Facilities were basic, clean rooms, spacious. Good water pressure. Convenient to have a Chinese restaurant on-site.
JJuanK RuzThe price point definitely made this family room a good value, especially considering its location near the city center. While the room itself could use some updates and the building showed its age, the staff were friendly and accommodating. The musty smell and a few maintenance issues were a bit of a drawback, but overall, it was a decent place to stay for a short trip