Check in was easy, however in my room the sinks & fixtures were rusted/falling apart. I understand it’s Italy & bathrooms are not always modern but …the Tap for the bidet beside the toilet kept falling off, the sink when I pressed plug down to gather water ..then wouldn’t open again. Staff was ok, but was turned off after checking out when I told them “I put my gelato in the fridge freezer lastnight to save it. It melted everywhere. I was late checking out because I WAS CLEANING THAT UP for you”. The concierge was like “oh? So you left fridge dirty then. That is not a freezer it’s not meant to get very cold”……..So the fridge is not meant to be very cold or has a working freezer for customers who think they can put their goods in there to stay frozen??? Mabye say that somewhere. Don’t blaim them for something not staying cold lol I EVEN wiped it up for you, you’re welcome. Bathroom smelled moldy, & I’ve stayed in many old buildings! I also had a family emergency to go back to Canada. He was like “oh so you are checking out early?” In a snooty way.YES I AM. MY DAD HAD A HEART ISSUE ….making me seem like I’m not bougie enough to stay here lol overall the amount paid to stay here for the snooty attitude, broken/not up to date fixtures . Like at least if you’re gonna be snooty have working fixtures that don’t fall off when you turn them (bidet handle, toilet not flushing well).Mabye have an actual freezer instead of blaim the customer their stuff melted and made mess for you 😆
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