"After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada"
"This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!"
"Clean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there."