"โรงแรมตั้งอยู่ติดกับ Palm Island และค่าแท็กซี่จากสถานีรถไฟใต้ดิน Internet City มีราคาประมาณ 50 AED ตรงข้ามโรงแรมคือโรงแรม Burj Al Arab ซึ่งมีวิวทะเลที่สวยงามและชายหาดส่วนตัว ร้านอาหารเม็กซิกันที่ชั้นบนสุดมีทิวทัศน์ที่ไม่มีใครเทียบได้ในตอนกลางคืน"
"After staying in different locations in Dubai apart from the Receptionist upon check in the rest of the staff were unhelpful or could not or did not want to help or assist, frankly what are they paid for ? Especially when a compulsory service charge is being applied. A service charge should be paid on quality of the service received to encourage staff to perform. Not to subsidise the Hotel paying them less wages for personal gain."
"Great get away place for anniversary . It felt like we are in a remote island abroad despite being just a few kilometers from home. They brought nice welcome decorations with a nice cake. The resturants provided great dinner and breakfast.
I only wish the shower water tempreture was consistent. It keeps oscilating between hot and cold, which required me to keep adjusting the lever left and right."
"I booked the room at the very last minute, and when i checked in i wasnt expected that i was upgraded to the club room. The staff are friendly and helpful, and the most important thing is the reception knew my flight is at the night so she made a late checkout for me when checking in, nice place to stay and nice view"
"We had a lovely stay at Waldorf Astoria Palm Jumeirah. Check in was smooth and Yazan was incredibly kind and welcoming. He even upgraded us to a room with a better view, which was a really nice gesture and made our stay even more special.
The views from the hotel are stunning, the room was beautiful, and the shower was honestly a dream. The bell team provided excellent service throughout our stay, and the reception team was always responsive and helpful.
We visited during Eid, so the hotel was understandably busy. One thing I wish is that the swimming pool stayed open a little later, as it got quite crowded during the day and it would have been nice to enjoy it in the evening as well.
We also experienced an issue with the air conditioning in our room, which kept stopping and starting intermittently. It wasn't a major issue for us and we didn't raise a complaint during our stay, but it is something that could be looked into.
The dinner buffet was good, although I would have appreciated a wider variety of options. Breakfast, however, was excellent. The restaurant managers at both dinner and breakfast went above and beyond and were genuinely wonderful people who made us feel very welcome.
As a Muslim guest, I would also appreciate clearer and more prominent labeling of pork items in the breakfast area.
Overall, we had a really enjoyable stay and felt very well looked after. The service was outstanding, the property is beautiful, and I would definitely return in the future."