เข้าร่วมกิจกรรมที่โรงแรมศูนย์กิจกรรมเป็นสิ่งที่ดีมากร้านอาหารที่ยอดเยี่ยมและน่าสนใจต้องการมินิบาร์และปลั๊ก USB ในห้อง แต่นอกเหนือจากนั้นการตกแต่งที่สวยงามสําหรับคริสต์มาส
This is our favorite hotel in Reno. Guest experience, service from their team and activities to offer are extraordinary. Daniel was exceptional this time, I shared that we were celebrating a promotion and he was able to give us an breathtaking room. Max at the restaurant was very attentive during our breakfast. Parking is very convenient, love their bar and bartenders, bocce courts available, this time we didn’t see it, but they usually have 5 min complimentary massages. Top!
It's been a while. I checked into this hotel in Dec 2023. But I still remember the fee vividly. The manager charged me $32 for the minor blood stains on sheet due to my daughter's nose blood. I attached the pictures here. I was not happy and called the manager and she said it was following the guidelines and protocol and no refund. It was my first time to charge such a fee and ironically I've been a diamond member of hilton for years. In the end I complained to Hilton Corp and it sent me the check of $32 after a few months. I believe many other parents may face similar situations, not all of whom have time or efforts to defend their legitamate rights as consumers. So I tell my story here on Tripadvisor as I just did on google review. And for sure I will not stay there any more.
Wweloveleonjr4everRoom was really clean upon checkin. Effortless check-In. Staff was friendly and helpful. Great Location to the Airport. Would recommend they install Microwave's in the rooms. Usually, have never been disappointed with any Hyatt Property.
SsproutywomanWe are here because of a Dr appointment and surgery so early morning appointments with doctors in walking distance it was the perfect choice. We got a smaller room, 1 king bed and our room includes a kitchen, actually has a refrigerator, microwave, small top burner stove, sink, coffee maker and is dog friendly. We’re here for 2 nights and it’s very convenient ,comfortable, clean, very nice staff, breakfast room, all good. We’ll be back for 2nd round of surgery in 2 weeks and already made our reservation
The nastiest motel in Reno. Bloody spit/phlegm on door, no light when you walk in, carpet needed vaccum, sink dirty, kleenex box had beard hair on it and was half way opened, they stuck kleenex back in box, dirty black towels, tub black dirt, corn flakes and toilet paper floating in tub in 6 inches of water, no lighting when I walked into room, lamp needed to be replaced...lamp finally replaced at 11 pm. Was a nightmare.. and couldnt even take a shower in the morning. Don't let the pic posted fool you...it's filthy.