Bad - Advertise other activities apart from diving but you soon realise they don’t run them - Social media isn’t representative, they should show more of the dive experience. As this is what they focus on - No alcohol Good - Clean - Food was great (expensive, but as you expect) - Overall dive experience is amazing. Equipment is of quality. Dive boat is of quality. The remote beaches they take you for a break are spectacular. To note - No shoes inside Dive orientated. All about diving. They advertise full day/half day boat tours and Paddle boarding, which I hoped to get booked onto once we arrived. (We emailed back and forth prior to arriving and they advised this) However, once we arrived, we found out, nobody else had booked onto a boat tour/paddle boarding so they weren’t running these activities. (Emphasis dive only) After asking again about Boat tour / paddle boarding they still wasn’t running the activity. They need 10people to book on. Speaking to other guests in the hotel, they were told the same, “No interest, we are not running the activity’s”. We got the impression they never actually run the activities but the advertise them on website and social media. Strange. Meridian booked us a full day boat tour third party. Disappointing but it was our only way to see attractions such as Telaga bintang,Arborek,Pasir Timbal and pianemo islands. When we woke up in the morning, they informed us the provider was no longer running the tour. At this point we were very disappointed. We felt everything they said was lies. Meridian offered us a private tour with another provider for same cost, due to inconvenience, we agreed, but by this time it was 10oclock. We were supposed to leave at 8AM. (Leaving later in the day sacrificed the number of destinations we could visit) We arrived at the boat, and we were shocked. Shocked because of the money we paid and what Meridian describes we were getting. Local guides (no english) local banana boat, open top, small engine (very slow) On a good note, we made the most out of our day, our boat trip was great. We managed to visit most of the sites. The views are spectacular. We snorkelled at Arborek jetty this was great, worth a visit. Our local guides were great and very helpful. The disappointment was from meridians service and communication about the quality of the service they provided us. Dive day. 4 dives a day. 2 in the morning, 2 in afternoon. After first dive they take you to remote island to have tea and coffee. These islands are breath taking! Keep in mind- You don’t get to choose dive spots. There is a set agenda for the week and that’s it. Speaking to other guest in the hotel they felt the same disappointment and also many complained they weren’t seeing what they expected or wanted. Some of these people were very experienced divers and payed a lot of money for a five-day dive pass and to have no say on where you are diving is quite frustrating. Furthermore, there was
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