ผผู้ใช้ไม่ระบุชื่อGreat, historical hotel in a nice location. Hotel clearly needs maintenance. The door of our restaurant couldn’t be closed so very unpleasant. Breakfast was good, although preferred to have more savory options. We requested a room on the higher floors but got one which was on the first floor and quite noisy. Still, probably this is the best hotel in Palermo, but there’s room to really improve things for the guests.
YYvonne12On the arrival day, the owner never sent me a message on how or where to check in. Luckily, i am smart enough to google and ask people on the building. Finally, I managed to find my way to the unit after hours of finding it. The lady owner didn't bother to apologise that they didn't send any message, but well, just one night, so i didn't bother it much.
YYaroslav2494The rooms are big but very old. Even the sockets are old and it wasn't easy to find a spot to charge the phone. The rooms are clean but except for some shampoo the hotel doesn't provide anything.
The wifi is also bad, but it's very close to everything we wanted to see.
RRJeyDecent Stay with Friendly Service
Our stay at Hotel Villa Rossi was average, as expected from a 3-star property. The rooms were basic but acceptable. What stood out was the friendly and helpful staff at reception — great service from genuinely nice people. Overall, a decent experience for the price