"Un lugar acogedor, un servicio muy agradable y completo, el personal es muy amable y la atención es excelente!!
Lugar céntrico y acogedor!
Mi habitación con vista al mar, fue la mejor!"
PPeter YipWe had a 2-week family vacation in Italy, travelled to Rome, Florence, Naples and Palermo. Our stay at Olivuzza 27 in Palermo is by far the BEST! The room is spacious, well-appointed, clean. And, it has a kitchenette, so that we could cook dinner with the fresh ingredients bought from the supermarket nearby. The apartment is just a stone’s throw away from the town centre, we could go to different places just on foot. And it is located in a quiet and safe area. We didn’t have to worry even we walked back to the apartment after a night out.
Our heartfelt thanks to the owner Salvo for his hospitality, who proactively offered us help in many ways. Salvo is friendly and caring. He speaks very good English too. He gave us very good recommendations for restaurants, attractions, useful apps. He helped us with laundry service after we were totally soaked in the pouring rain in one of the days. Each of the small touch have made us feel very welcomed. We had a very memorable trip in Palermo. If you happen to travel to Palermo, Olivuzza 27 is the PERFECT choice, trust me.
CCourtneyWe had a fantastic stay at this quirky little boutique hotel in Palermo, Sicily. From the moment we arrived, the staff went above and beyond to make us feel welcome. Even though we showed up earlier than planned, they had no problem letting us in and went out of their way to accommodate us.
We were offered a massive breakfast completely free of charge while we waited, which was such a generous touch. Not only that, but we were also invited to relax by the pool until our rooms were ready — a perfect way to unwind after traveling.
The atmosphere of the place is relaxed and a bit offbeat in the best possible way — full of personality and charm. It’s rare to find a place where the customer service feels this genuine. Highly recommended if you’re looking for a warm, welcoming, and slightly unconventional stay in Palermo!
ผผู้เข้าพักLoved this hotel. It was beautifully appointed and the breakfast was lovely. The rooms were well designed and it was the comfiest bed I have ever slept in!
The location was perfect. Right around the corner from streets with lots of restaurants and an easy walk to local attractions. The Teatro Massimo was right across the street and was my favourite thing to visit.
I wouldn’t hesitate to stay there again although there are some stairs to get up to reception but there is a lift part way from the ground floor for those with mobility issues.
Staff were friendly and helpful. It’s a gem of a place!
IIntravenousNot a hotel, more like a Bnb with limited service
October 2025
We booked Mia Terra expecting a hotel — but it turned out to be more of a one-man bed and breakfast. From the start, nothing went smoothly. We had decided to take up the host’s offer of an airport shuttle (not cheap), as one of us only had one evening in Palermo and every minute counted. The shuttle arrived 15 minutes late, and when we finally reached the property, no one was there to check us in, causing yet another delay — even though the host had personally arranged our transport and knew our arrival time. The host then offered excuses that didn’t line up with the shuttle driver’s story (which btw, the driver didn’t even know our destination — we had to guide him — and only accepted cash, which we weren’t told in advance.)
Check-in was confusing and disorganized. Despite several text messages from the host to confirm our room setup (which should have been clear from the booking), he had still assigned the wrong rooms and once again found excuses, incorrectly blaming the booking platform. When we asked him to fix it, he was reluctant but eventually agreed — behaving as if he were doing us a favor — though he did offer free breakfast as compensation, which we didn’t need.
Since there is no staff at the property. The host promised to respond to messages “within minutes,” yet replies often took hours. The whole experience felt like a single person trying to run a hotel alone — and it shows.
To be fair, the rooms were clean and comfortable, although in one of them, the shower faced the bedroom through a glass wall, so you had to shower in the dark for privacy.
Overall, the service and professionalism fell far short of hotel standards. If you’re expecting the reliability of an actual hotel, look elsewhere.
KKate CoddaireGreat location a 15 min walk from central train station and on the waterfront. You do have to walk 10+ minutes to get to restaurants and 15+ min to the historic city center. Staff were great, taxi stand at the hotel was super convenient as was the hop on hop off and other bus stops right there. Great views of the mountains and seaside. Pool opens May 1 but you can sit poolside and enjoy the fresh air and greenery surrounding the pool. Terrific restaurant and attentive wait staff. Room was generously sized and super clean. Across street from relaxing green spaces: Villa Giulia ( free park) and Botanical Garden (7 euros)
GGala NaumenkoЗдание находится хотя и вне туристической зоны, но буквально в 150-200 м от нее, сразу за Норманнским замком с капеллой Палатина. Я не сразу нашла по гугл-картам, запуталась в развилках улиц. Удобнее всего оказалось не поворачивать сразу направо, а пройти чуть вперед до первого пешеходного перехода и на противоположной стороне спуститься через арку по лестнице, потом налево и после поворота улицы направо на пешеходном переходе перейти на параллельную левую улицу к кондитерской. В первом доме в переулке слева Camelot. Долгое объяснение, на самом деле очень близко от ворот замка. Нужно обязательно связаться по телефону накануне, сообщить время приезда, постоянной стойки регистрации там нет. Номер был очень чистый, белье свежее, отличные завтраки, дружелюбные сотрудники, спасибо