ผผู้เข้าพักfirst off, i booked a king room but was given 2 queen beds instead, they said you don’t always get that when you book through a 3rd party because they do not know what rooms are actually available, second, i requested that my room be cleaned everyday that i stayed, but was not, i had to go downstairs to ask for new towels 2 nights in a row, on the 3rd night i finally asked the front desk and they showed me a small sign that said they do not clean until your 4th day of stay, they can do a quick refresh if you ask before 9pm the night before, lastly, i was charged $41.73 on top of what i paid to Trip.com, i called to ask about it a few days after my trip when i saw it on my credit card, they said it was an amenities charge for each of the days i stayed, whaat? the only amenity i used was the elevator, never have i ever been charged for anything other than the price of the hotel, needless to say i will not be staying here again and will not recommend it to anyone
ผผู้ใช้ไม่ระบุชื่อExcellent service! Big spacious rooms and clean! The beds are so soft that you literally sleep through the night. Many other reviews said that the noise from the train will affect your sleep but we barely hear anything!
ผผู้เข้าพักAbsolutely loved staying at the Churchill Hotel! It is in a beautiful neighborhood. Close to DuPont Circle and the Metro. Very safe neighborhood. There is a separate area in the room with a desk. Actually, large enough to use as a dressing room! We will definitely be going back and staying at the Churchill.
EEricLovely stay. The hotel is nice with great services. The staffs are very friendly. Would come and stay again. Also convenient shuttle services provided by the hotel.
ผผู้เข้าพักOverall my stay was good - the hotel is well located, and has many options for food and necessities. The room was ok - bed linens were worn, the usb outlet by the desk didn’t work, but overall everything was clean and pleasant. I found the shower water handle a nice touch - you can start the shower and control water temperature on the side, without getting in. I had an unpleasant experience at the front desk - I was given misinformation by a clerk at check in, and even I asked about the charges, I was given incredible attitude by another clerk. At 700 a night, I expected better treatment. I spoke with the manager and they resolved my issue, however it took more time than I anticipated from my schedule.
YYee ManHotel is very nice, clean with excellent location as very close to the White House. Front desk and housekeepare are very polite and helpful. The overall service and stay was great!