ผผู้เข้าพักPoor noise isolation between the rooms. Neighbours room was blaring music and singing late into the night. First call to Reception resulted in no action being taken. Second call 15 min later made with an irate tone resulted in staff visiting and the noise being reduced. During check out, reception tried to get the Manager to come and apologize, but Manager asked instead how much the customer paid for the room and declined to come out, instead leaving reception to respond to complaints. Pathetic and unsympathetic behavior by the Manager.
ผผู้เข้าพักEverything was good we even got our room upgraded
The only problem was there were in 2 lifts in the entire hotel and one of them was not working
So had to wait for long times to go up or down
ผผู้เข้าพักI had a very comfortable stay at GCC hotel ***** with family. The room was clean, well-maintained, and had all the necessary amenities. The room service was prompt and efficient, ensuring a hassle-free experience. The staff was courteous and always ready to help. Overall, a great stay, and I would definitely recommend it!
ผผู้เข้าพักLocation is good and on main road. Hotel cleanliness is better than all nearby hotels. Food is also amazing as it's the same Shikara Hotel staff.
ผผู้เข้าพักIt is a very old property, lot of repair work is required in every area , starting from mattresses to floor …room conditions are bad .
In cafeteria, there is hardly anyone to help , no one will come to your table , here I will say the quality of staff is a big concern Overall not a decent place to stay in current situation
ผผู้เข้าพักOverall, I highly recommend Hotel The Monarch for anyone looking for a luxurious and stress-free stay. The combination of exceptional food, prime location, top-tier amenities, and outstanding service makes it a fantastic choice for both business and leisure travelers.