"Location, food and amenities is very good. Service was not up to mark after me giving up the first review, and after the gm taking the step, everything was very fine and better, but this has to be taken care at the first concern itself, not after reporting to the senior"
"I had a great stay at this hotel The rooms and common areas were very clean which made my stay comfortable The reception staff was friendly and helpful especially Abhishek who was welcoming and assisted me well. Overall a good experience and I would definitely recommend this place"
Poor noise isolation between the rooms. Neighbours room was blaring music and singing late into the night. First call to Reception resulted in no action being taken. Second call 15 min later made with an irate tone resulted in staff visiting and the noise being reduced. During check out, reception tried to get the Manager to come and apologize, but Manager asked instead how much the customer paid for the room and declined to come out, instead leaving reception to respond to complaints. Pathetic and unsympathetic behavior by the Manager.
The hotel was alright but I think for the price, it should have provided more. The rooms are ok but not great. I might try another hotel the next round. The views are not bad if you stay on a high floor.