MMiss Arielly Ribeirohôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
DDonena WilliamsThis hotel is a very reasonably priced for what it offers. The hotel general areas is clean and well presented. We booked a basic room with what we needed for an overnight stay with air conditioning and it was very comfortable and clean.
Breakfast was great including bacon, eggs a selection of juices, cheeses, cereals, fruit, yoghurt, croissants and tea/coffee.
The staff were very friendly. I highly recommend this hotel for its value for money, and hasslefree stays.
Mmiss banzaiFor those who want to be in the center of Reims it is perfectly located. However be aware that you will be in the middle where it's happening, and you will hear the noise through the window. Staff are friendly. Room was ok, it was a quite old and small but clean. The choice for breakfast was limited, make sure you go before 8am otherwise you will have limited choice.