"super hotel avec des chambres renovées qui sont magnifiques. la piscine et le sauna sont un vrai plus. Un seul bémol : le samedi, c'est une cour de recré. Il faudrait prévoir des créneaux adultes only. Pour le reste, tout est parfait !"
"Очень понравилось здесь! Удачное расположение - рядом и железнодорожный вокзал и трамвай. Все достопримечательности - в шаговой доступности. Номер чистый, комфортный! Персонал всегда готов помочь и решить все вопросы. Отъезд из города у меня был поздний и мой багаж разместили в камере хранения, что позволили мне подольше наслаждаться прогулкой по прекрасному городу. Благодарю всех!!!"
"Prima hotel voor een nette prijs. Schone kamer en compact, goed sanitair. Eenvoudig maar compleet ontbijt buffet. Ruime parkeergelegenheid. Goede restaurants in de directe omgeving."
"It’s an ok stop over on the way back to Calais for us. There’s not a lot at the hotel and rooms are basic. Breakfast is included but basic and limited. Having said this, it does the job and for the price we paid it’s no problem."
"La literie était confortable, la douche était propre et fonctionnelle.
A noter que la 2eme chambre réservée avait des cheveux sur les tapis qui ne nous appartenant pas."
"Das Hotel liegt mitten in der Stadt. Perfekt für Zwischenübernachtung. Zimmer zum Innenhof war sehr ruhig. Parkgarage praktisch. Zum Glück gab es eine Klimaanlage, da wir 34 grad draußen hatten.
Das Frühstück war nicht gut. Am ersten Tag war die Butter aus und es gab keine Alternative. Das Obst war nicht frisch sondern sehr überreif und matschig. Da ist noch ganz viel Luft nach oben.
Trotzdem ist die Lage sehr gut und für 2 Nächte in unserem Fall total okay."
"Номер довольно компактный, но очень удобный, всё помещается.
Мыло жидкое было в дозаторе, 3 больших полотенца на двоих.
Постельное белье приятное, не голимая синтетика, как часто бывает. Матрасы плотные."
"Hotel location is good but there were bed bugs on the beds although the management was quick to compensate us by waiving the room charges and giving us a bottle of champagne"
MMiss Arielly Ribeirohôtel charmant et élégant, excellent service à la piscine avec champagne froid et autres boissons, eau de la piscine à température idéale et cuisine délicieuse au restaurant (meilleur escargot que nous ayons jamais mangé) Je remercie le personnel de l'hôtel (surtout à l'arrivée où la dame qui nous a accueilli était très sympathique et efficace) tout le personnel qui nous a accueilli avec beaucoup de professionnalisme et de bonne humeur dans tous les espaces de l'hôtel !
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
TTravel maker 13Fantastic location right next to the cathedral !
Easy to get around the city center and many restaurants options near by.
The rooms are a bit old but considering the location it may be the best option in the area.
Highly recommended !
ผผู้เข้าพักThe hotel is perfectly located, near to the Train station and all main attractions. The building itself is old and chic, very beautiful. We had a room with windows to the street, so it was a bit loud since the street is busy. Anyway, our stay was great. The hotel staff was really friendly and helpful. We payed for 2 breakfast at hotel, there were enough food, coffee is a bit odd, but other options are great. Orange juice is freshly made.
We recommend hotel, thank you!
ผผู้เข้าพักCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.