I have stayed at this property many times over the years and I have to say it has changed for the worse. Both rooms I had were in need of deep cleaning and general maintenance, the shower head sprayed in every direction, drapes falling off the rail, ac not cool enough just to mention a few issues. The bathrooms were both only somewhat clean. The bathroom doors were a mess, even with greasy fingerprints on the paint…like not been wiped in a long time…basic cleaning needed. The pool area was not kept clean, pool deck was very dirty, and no towels available more than once. Overall this hotel is pretty magical but certainly lacking in basic expectations. I used to recommend this hotel but I can no longer.
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