voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

來之前看網上評價褒貶不一，電車自駕過來剛進入酒店地下車庫後有工作人員過來在充電車位上幫忙充電（有十幾個充電樁，免費充電的），然後入住辦理很快，前台小趙幫忙拿着行李帶到了房間，因為來過生日泡温泉，酒店貼心準備了歡迎儀式和小朋友生日蛋糕，奶油的味道很好吃，細節很到位服務熱情！餐廳就一個吃了一頓晚餐小火鍋還可以，服務比較周到。