Overall amazing experience from all aspects. The staff was very friendly and cooperative. Room service was fast. The hotel had within it a supermarket and multiple restaurants other than the hotel’s. Food was varied and well-made but dessert was sometimes repetitive. There was also a food and drinks service by the pool. The best part about the trip was how friendly the animation team was. They were very patient and engaging with everyone at the hotel, socialising with fun activities and introducing everyone to everyone, introducing fun activities and adapting them to make everything family friendly according to the guests. They included everyone in the activities including all ages curating activities that are suitable for everyone. They also put on an amazing and fun night show. My favourite part was the aqua gym and water polo sessions.
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ผู้เข้าพัก
18 สิงหาคม 2024
Dear Porto Matruh visitors, Although the experience overall was kind of amazing. Top 3 things which ruined my experience: There are cockroaches everywhere in the bathrooms at rooms looking at the gardens , room locks were broken and telephones were broken. But the rest is of the experience was great especially the animation team; they were super friendly. The food was awesome. And that sums it up.
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ผู้เข้าพัก
12 สิงหาคม 2024
It was a great weekend and I enjoyed a lot and the animation team was awesome and helpful and joyful so much I enjoyed playing with them and I will repeat this visit again, and the animation team helped my girl so much with playing with her and play with us and the atmosphere was great and full with joy
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ผู้เข้าพัก
24 กรกฎาคม 2024
Customer service was top-notch; the staff was always ready to assist. The hotel facilities were impressive, especially the pool area, which was clean and relaxing. Overall, I highly recommend Porto Matrouh for anyone visiting Marsa Matrouh. I would definitely stay here again!
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ผู้เข้าพัก
21 กรกฎาคม 2024
One of the best Hotels in Matrouh 🏨 And the best Porto in whole Egypt 🇪🇬 I highly recommend this Hotel for everyone 🏖️ And this will be my first destination in my next vacation! ✈️ #travel #vacation #Egypt #Matrouhmatrouh --------------