Expi_Peta
30 มิถุนายน 2023
I reviewed this hotel 8 years ago and my opinion hasn't changed much, although this time we stayed in a premium deluxe room, which was very nice and overlooked the front entrance. It was quieter than our previous room because there were two doors between us and the hallway. The bathroom was large and had a huge (enclosed!) shower. The bed was a little soft, which might be a problem for some. There was turndown service with chocolates at night. There was a frig with complimentary water and a coffeemaker. The closet and drawers were in the dressing area and there were plenty of hangers. The TV still doesn't offer news service in English and, in fact, didn't seem to have a connection half the time so we just gave up. This time we also ate breakfast every morning because it was included in our rate. It was table service, not a buffet. Good, but not great, with a fairly limited menu. The service was always very attentive, though. Too bad the same couldn't be said for the service in the bar which, once again, was just abysmal. We waited 20 minutes for our scotch and sodas, then another 20 minutes for them to be replaced because the waitress brought scotch and water instead. Then we had to ask for the tapas (nuts/olives, etc) which are usually served with the drinks, but hadn't been for some reason. It was just painful. We also ate dinner at the hotel in a private room with a group of 20 and, there, the food and service were both very good. The location in still great for visiting museums, as the Sorolla Museum, the Archeological Museum, the Prado and the Reina Sofia are all within walking distance.
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