"Check-in was smooth and pleasant. We were offered a complimentary upgrade to a seaview room and the view from the room was amazing. The bed was also very comfortable.
We were also served welcome fruit just after we finished lunch in our room. What a pleasant surprise and a lovely touch!
The breakfast spread was huge and the food was delicious. The gym was super spacious and well-equipped, with a dedicated studio space and a strength-training area. The seaview from the gym was a huge plus as well.
The location of the hotel was superb. There is a mall directly connected to the hotel, while SM Seaside is only 1.2 km away. When we were at the TOPS Lookout, we could even spot the hotel from afar! It was also a short drive to the pier.
My only complaint was that the cleanliness could be improved. There was some dirt on the bedsheet, although nothing major. When I tried to use the bathtub, the water came out looking yellowish, which was a little concerning. The breakfast area could also get quite crowded during peak hours and we waited about 15 minutes to be seated."
"The location and facilities were really nice. The room wasn’t untidy, but there were some cobwebs in the bathroom. Their ATM was out of service at the time - the nearest was about a 30 minute walk away. Would recommend to take cash with you"
"Stayed at The Reef Resort Cebu and had an amazing overall experience. What really stood out was the hospitality from every single staff member at the resort.
Special shoutout to Jay – when I pointed out that the premium deluxe room assigned had a different sea view than what was published on the official website, she accommodated the change and arranged a room upgrade. Truly appreciate the prompt and professional service.
Don't leave without trying the local grills from Halina – absolutely a must-try!
Highly recommended for anyone looking for great service and delicious local food in Cebu."