"Shameful experience. This hotel is a fake 5-star and the management is a disaster.
No valet, AC turned off, and zero service. At check-out, with five large suitcases, the front desk manager was rude and refused any help, telling me to carry everything myself.
This is pure management failure and disrespect.
Avoid this hotel"
"This beautiful boutique hotel gets five stars from us all round. The staff were friendly and extremely helpful. We had an amazing stay — everything was spotlessly clean, from the floor to the taps. The gym was brand new and immaculate. I loved the interior design of the hotel, from the colour scheme and décor to the furniture, coffee machine, cup and room amenities. It's clear that they pay attention to every little detail. Our room was quiet, which allowed us to recharge after our long-haul flight. We would definitely recommend it and can’t wait to go back."