I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!
Location and cleanliness of the hotel was good.The phone on the room was not working hotel suggest change room but we declined and give us 4 complimentary drinking water.
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.
ใกล้กับแกรนด์เพลสในกรุงบรัสเซลส์มาก โรงแรมที่สวยงามมาก! ตรงสถานีรถไฟกลางเพียงเดินออกไป เรานั่งรถไฟจากสถานีปารีสไปยังสถานี Midi ซึ่งเป็นสถานี South คุณสามารถนั่งรถไฟฟรีจากสถานี South ไปยังสถานี Central และคุณจะอยู่ในโรงแรมเมื่อออกจากโรงแรม
We stayed on a Saturday to Monday in June, reception staff let us check in just after 11:30am which was really nice. The room was great and spacious, bed very comfy and large, air con worked perfectly for a hot weekend, the shower was amazing and good power, also the lovely L’Occitane products!! The hotel is modern and clean, good breakfast, lovely lounging bar area outside - although expensive, the espresso martini was a good one and I enjoyed the club sandwich. A couple of times our vodka was forgotten & we were just given soft drinks but they sorted it at the bar, a shame that the cheaper vodka brands were all gone though.. Louise is a good area and also not a far walk to the main grand place central area too. Our favourite restaurant nearby was colonel steakhouse, there are also lots of shops and bars. I wish we stayed more than 2 nights. If we return to Brussels we would definitely stay here again thank you!
My early July stay at Le Chatelain in Brussels was a delightful experience in Belgian charm and elegance. The hotel, situated in a chic neighborhood, offered easy access to the city's attractions. The rooms were spacious and beautifully decorated, providing a comfortable retreat. The hotel's garden was a peaceful oasis, perfect for enjoying a summer evening. The on-site dining options showcased the best of Belgian cuisine. Unique Features to Highlight: Chic neighborhood location Spacious, elegantly decorated rooms Peaceful garden oasis Belgian cuisine at the hotel's restaurants
ผผู้เข้าพักBefore booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.
ผผู้เข้าพักThe B****y by Warwick made for a very comfortable and reasonable stay for two nights in Brussels. เรามาเยี่ยมครอบครัวที่เบลเยี่ยมแต่ครอบครัวที่เรามักพักกับทั้งหมดมี 1. พวกเราจึงต้องจองโรงแรมในนาทีสุดท้าย(จริงๆแล้วจากสนามบินใน Doha ระหว่างรอต่อเครื่อง) โรงแรมตั้งอยู่ในทําเลที่ดีมาก อยู่ในพื้นที่ของกรุงบรัสเซลส์ที่ออกมาจากส่วนท่องเที่ยวมากที่สุดของเมืองแต่ที่แวดล้อมไปด้วยสวนสาธารณะและย่านที่น่าสนใจ และง่ายต่อการเดินหรือนั่งรถรางไปยังใจกลางเมืองเป็นอย่างมาก พนักงานไม่สามารถอํานวยความสะดวกได้มากกว่านี้ อย่างที่เคยเห็นมานักรีวิวคนอื่น ๆ กล่าวถึง การตกแต่งเป็น ”คลาสสิค” และไม่ร่วมสมัย แต่เตียงนอนสบายมาก และระเบียงสวนด้านหลังทําให้เป็นที่ที่ถูกใจมากในการรับประทานอาหารเช้า หรือ ชา หรือ เครื่องดื่มในช่วงบ่ายหรือช่วงหัวค่ํา ที่นี่เป็น ครั้งที่ 2 ที่เราได้เข้าพักที่นี่ และมีความสุขมากกับการเข้าพักทั้งสองอย่าง
Nous sommes venues à Bruxelles pour deux nuits. Nous avons réservé dans l'hotel Brxxl5 une chambre individuelle, la 503. Dès la première nuit nous avons literrallement été dévorés par des punaises de lit. Au matin nous avons même pu les ”croiser” tellement elles étaient énormes (Cf photo). Nous avons informé le staff notamment une certaine Ana à l'accueil pour qui visiblement ce n'était pas son problème car je cite ”elle ne s'occupe pas du ménage mais de l'arrivée des clients” donc le service client s'arrête la, simplement à vous encaisser. Après avoir été accusée par cette dernière d'avoir ramené les punaises de lit, ils nous on garanti un remboursement total. Ce qui n'a pas été fait évidemment et maintenant ils ne répondent plus au mails. En dehors de cela, pas d'eau chaude, une odeur d'urine dans les couloirs. Bref nous avons passé nos 2 jours de we a gérer le problème entre pharmacie, trouver un nouvelle hotel, de nouvelles fringues etc... Fuyez !!!