"Exceptional stay from start to finish
I had a fantastic stay at the Pan Pacific Hotel and couldn’t fault a thing. From the moment I arrived, the staff were warm, professional, and genuinely welcoming — the kind of service that makes you feel looked after without being overbearing.
The room was spacious, beautifully designed, and immaculately clean, with an incredibly comfortable bed and thoughtful touches throughout. Everything felt calm, luxurious, and well-maintained. The facilities were equally impressive, especially the pool and fitness areas, which were spotless and relaxing.
The location is also a huge plus — convenient for getting around while still feeling like a peaceful retreat from the city. Breakfast was excellent, with a great variety and high-quality options.
Overall, Pan Pacific delivers true five-star comfort with outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a refined, relaxing, and seamless hotel experience."
"I am writing this to warn other travelers about a major security and privacy failure we experienced at Duxton Hotel WA.
Upon returning to our room at 8:55 PM, we were shocked to find our room door fully open and propped up with a wooden door wedge. Our room was located near the elevator, meaning our personal belongings and privacy were completely exposed to every passerby for nearly 5 hours (housekeeping finished at 4:30 PM).
The most disappointing part was the management's response. They admitted the mistake but refused a refund, justifying it by saying ”CCTV showed no one entered” and ”nothing was stolen.” This logic is absurd. Security is about prevention, not just reporting after a crime occurs. Whether or not someone entered is a matter of LUCK, but leaving the door open was a total failure of their ”Duty of Care.”
They offered a bottle of wine and breakfast, which we declined as it felt like a dismissive gesture for such a serious security issue. If you value your privacy and safety, think twice before staying here. A 5-star hotel should not have a 0-star security protocol."
"Perfect location for a short stay. The hotel is central, there is a wonderful bar and restaurant if it gets late and you prefer to stay in. We had a drink at the bar and enjoyed the ambiance of the place. There’s a pool and gym which is great to have on hot days. It was close to many shops and restaurants which is ideal as you don’t have to travel far also to enjoy the pier and city views."
"What a stay! Clean, spacious and super quiet room. Huge beautiful bathroom and dressing area. Best beds ever. Loved the pool. Restaurants were pricey but top notch food and service. Easy walking distance to so many places. What made this stay though was the exceptional staff and their hospitality"
"Absolutely stunning especially the family suites with bathtub and especially the lounge awesome, breakfast in the main restaurant very good but not more. Breakfast in the lounge limited, dinner in the lounge awesome."
"This hotel is located near the Elizabeth Quay within walking distance and the walk along the lake is amazing. The view of the hotel room is breathtaking especially during sunset and sunrise. Yes. You can see both!
Service from the team is excellent and I cannot ask for more.
The gym is equipped with good equipment and the conveniences of IGA supermarket being part of the complex helped us to get anything we missed.
Highly recommended."
"The television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay.
It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay."
ที่พักที่ดีที่สุดบางแห่งในเพิร์ธ ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น Elizabeth Quay และ The Bell Tower ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย