Metro Star

One would be absolutely insane to stay even for an hour in this garbage, I left this place within 1 hour, and they won't refund me my money back, It is so disgusting that anyone with any awareness of hygiene cannot stay for a minute here, the toilet is shared and in a miserable condition, as if it has been cleaned for years, the room they gave me was 4 X 10 feet,.. absolutely horrible and roof above it could fall down anytime, there was a huge crack from one side of the wall, the crack goes into the roof and reaches the other side of the wall, it was dangerous, I left it immediately, and the smell in that place, my gosh! absolutely pathetic ! NEVER GO THERE EVER! see the photos for yourself!

I am on *********** and as I book a lot through them I receive once in while promonotial booking for low price. It was a day when it was very busy in London and I couldn't make booking early in a day but suddenly noticed promorional booking for this property ( as it was new property on booking). I thought I'll give it a try. I made a booking g and received a confirmation. I comuted there all the way from central London. When I got there there was a note nobody's there and I had to call a number...I was surprised as I have given my arrival timing on booking as well. I called and rand for more then half an hour when suddenly a girl has opened the door out if the blue ( she was all that time inside!) Then she told me to wait in the reception. I could see she has no idea about my booki g so I already became worried. Then she gave me the mobile phone where there was her manager ( may I add she barly spoke any English. ) telling me in a very rude way that the booki g was a mistake on booking com ( no it wasn't.. I saw many booking like that before. I am on there since ar least 4 years now.) And I have to pay a regular price which was 70£!!. I normally booked hostels or hotel rooms if onpromotionad I travel a lot for work. I tried to explain to him that ire eived a confirmation and I spent lots of time and money travelling to his place ( very dirty street, suspicious area, the building g looked awful) buy he didn't want to listen and just dismissed me straight away. On *********** he cancelled my booking immediately after talking g to me and informed then he offered me un upgrade which he never did. People like that should not work in London.

The stay here is very awfull the staff is really good and rooms are quite spacious and pool is also awesome near to metro and easy for cooking .the staff haseeb and chandra were very good in assisting us thanks team for wonderful service