Area and view from the room was amazing and the staff are all super friendly and helpful, all my interactions with staff were excellent.
Only a few minor things lowered my rating. The shower doors were slightly broken and didn’t quite close properly, so a lot of water got out onto the floor. Also some of the towels had stains on them.
แปล
John
เข้าพักเมื่อ ม.ค. 2024
หวานกับคู่รัก
4.0/5
ดีมาก
โพสต์เมื่อ 25 ม.ค. 2024
Great location. Quiet. Great restaurant. Friendly staff. Only criticism would be no tea or coffee provided in the room.
แปล
Neil
เข้าพักเมื่อ ม.ค. 2024
หวานกับคู่รัก
3.0/5
โพสต์เมื่อ 21 ม.ค. 2024
We were quite disappointed with our stay. At $340 a night it was up there with 3 luxury hotels we stayed in and was nowhere near comparable. The amenities were extremely basic especially the bathroom. There just didn’t seem to be any care or love. Very expensive for what was on offer.
แปล
Jeffrey
เข้าพักเมื่อ ม.ค. 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 17 ม.ค. 2024
Our room was modern, well appointed and clean. The location is great. The staff were all friendly and very helpful. We had a great stay and would definitely stay there again.
แปล
Barry
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
5.0/5
เลิศมาก
โพสต์เมื่อ 31 ม.ค. 2024
Great location, lovely restaurant in hotel with the best coffee! Room was clean and nice!
แปล
Michael
เข้าพักเมื่อ ธ.ค. 2023
หวานกับคู่รัก
4.0/5
ดีมาก
โพสต์เมื่อ 21 ธ.ค. 2023
It's a nice update of what looks like an older motel. The "suite" room was nice, but small, with a balcony and view of the lake. Bathroom also small.
Restaurant looked nice, but unable to use as listed hours and stated hours at check-in were incorrect.
Our check-in was confusing - initially appeared our room was not available or had been allocated to someone else, and we received incorrect information about restaurant hours. Signage and the duty manager both informed us our included breakfast was available starting at 7am, however when we went to breakfast at 715am we were coldly informed it actually opens later. As we had a drive to proceed with, we ate elsewhere and got on the road.
Alas, such service is par for the course in New Zealand, where service is usually underwhelming to adequate.