"We made a rookie mistake on the way to the resort—ended up in Port Barton (town) instead of San Vicente. After a long drive and coming straight from a Shanghai trip, we were exhausted and decided to cancel and book another hotel in PB last minute. That hotel wasn’t great, but we just needed rest.
We reached out to the resort to ask if a refund was possible, and the owner personally called back. Instead of turning us away, he offered to cancel just Day 1 (no refund which was valid) and he offered to pick us up from our hotel the next morning—nearly a two‑hour drive. That level of customer service was next level.
It turned out to be the best decision. BAIA was amazing, peaceful, and the restaurant menu deserves a special mention. I’m a chef in London, and I can honestly say the food was amazing. My only small feedback is to add a bedside table in the room, but everything else was spot on.
Highly recommended—I’ve already told friends and colleagues visiting the Philippines to check this place out."
"Это отдельный бунгало по цене койко-места в хостеле!!!, всё остальное вторично). Расположение идеальное, 30 метров от дороги и 30 метров от пляжа, абсолютная тишина). Горячая вода и кондиционер работают. Вода, конечно, пахнет железом, но это Эль нидо. Сначала был семейный номер, он вообще супер, потом продлил, дали обычный дабл, там менее няшно, но терпимо). Персонал душевный). Если идти в сторону дороги, слева есть прокат байков, брал там на два дня, всё нормально, без залога и оставления паспорта. Когда выходите из проулка на дорогу, справа есть супер массажый салон)."