I booked this hotel out of convenience of location to the C2E2 expo. I paid A L O T. PROS:The front desk were hepful & friendly. Check out was Noon, which is later than most. I did like the full size bottles of shampoo, conditioner, body wash, & lotion. The room was clean but...
CONS: the sheets & bedspread were so thin. It felt & sounded like we were sleeping on newspapers. I could hear every other room using their sink, tub, or toilet.
I get the hotel charges more during conventions/shows, but other than location (in my instance) it IS NOT worth $300+ per night
It was a great location and accessible by all modes just missing the basic parking facility plus basic bar & water in the room. The bathrooms could be renovated as it gives an old and worn out look with crappy spaces
The staff were very helpful and pleasant. Rooms were very comfortable with plenty of room and super comfortable pillows. lol. Slept soooo good.
The location was wonderful. Was able to walk thru Chinatown and enjoy the shops and food.
I would definitely stay here again.
1, It's close to downtown — you can take an Uber for around 15 bucks, or walk about 500 meters to a bus station.
2, Super clean, well-equipped, and with a very comfortable bed.
3, It was easy to get in and out of the room.
ผผู้เข้าพักLoved my stay overall. There was a champagne offering upon arrival which was wonderful. After a long drive from Michigan, it was well received and completely set the tone for the type of stay we would be experiencing. View from Room 2754 breathtaking. A welcome fruit basket was provided for our 35th anniversary stay.
Ample Trump water provided. Location - Best in the City. Housekeeping was Outstanding. Reception staff were perfection. The view in Room 2754 blew away my expectations and I will stay here again in the future. Job well done Trump Hotel staff!
A few things that would improve the experience are: Provide 2 Barstools for the rooms with a kitchenette island. We had to eat on the low coffee table.
Replace barn door with normal door on bathroom. Privacy factor low due to the crack opening. Provide Non-Stick cooking spray for guests who use the cookware. It was awful cleaning eggs from the skillet. Invest in a few Real Dishcloths for the kitchenette. A normal Keurig coffee maker would be better than just espresso. The location was Best in the City. I highly recommend staying here!
Thank you. Laurie & Kevin St.Pierre
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ผผู้เข้าพักBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.