Villa Dubois Guest House

We actually enjoyed this property It was conveniently located next to transportation just a couple of blocks walk. Saving on parking there is a parking spot relatively just in front of the unit. We plan on staying there every time we come to Chicago.

A lot of bugs (mostly dead except one giant cockroach), walls were very thin. Could hear upstairs and next door all night. The toilet paper was remarkably thin. The bed was fine but the sheets were starchy. A washcloth would have been nice.

I expected a small hotel or bed and breakfast, but it really is a hostel - albeit one where I never saw another person. I should have read the details and guessed from the shared bathroom. All contact was by text. I made it into the house fine but there were supposed to be keys in my bedroom door 201. I tried calling but the message said to call the emergency number given in the text - but there was no such number. I texted and eventually got a response and figured out that the guest for 202 had probably come and claimed 201 instead, so I should take 202. . “Weird”. They asked if there were keys on 202. The house and room are clean, though the bed was itchy until I removed particle from the sheets. Overall it was not a pleasant stay and definitely way overpriced.

Booked this place and within 10 minutes of booking I need to cancel for a family emergency. They refused to refund and still charged me even tho I didn’t stay here. When I asked for refund they said I needed to contact ********** to get refund which I did. Hotels had to contact them to issue refund but they refused. Terrible people.

The floors were dirty. There were things mentioned that were said to be available but were nowhere to be found — including like extra blankets in a closet, but there was no closet in the room I stayed; and earplugs in the bathroom, but there were none.

The bathroom we were in room 302 is not as we liked. Water does not come out properly out of shower.

The bathroom rug was shoddy and dirty. Saw a few small bugs in the bathroom sink. The shower had no water pressure. Saw a couple of ants in the bedroom. The exterior had rust on the stairs. And initially I was given a code for someone else's room. Not a good experience. Couldn't even stay. Poor customer service for a place with so many restrictions.

The available and convenience to National Restaurant Association conference was really nice. I was within 2 miles of a restaurant, coffee shop and convention hall.

Was not a fan of the neighborhood. It’s not the best neighborhood. Most guests were loud.