โรงแรมใกล้ย่านการ์เดน

ฉันพักอีกหนึ่งคืนหลังจากการจองครั้งแรก การบริการยังคงยอดเยี่ยมพอๆ กับ โอ้ ขอความช่วยเหลือที่แผนกต้อนรับสําหรับแท็กซี่ไปสนามบิน ถูกกว่า Uber หรือ lyft มาก

The hotel was located in a great area. Service was professional and friendly. The dining room for dinner and cocktails was closed; bummer. The breakfast dining was limited. Belgium waffles were their specialty. Lunch items were a couple of soups, a salad, and 2 entrees. The rooms were clean however we had to change rooms due to a constant running toilet. The desk had mentioned compensation but we have not received any this far and we have yet to receive our email receipt.

I enjoyed my time at this hotel. It was a lovely stay. The room was clean. The staff was friendly when you call they answer your questions in a timely matter. They are all around the board a great establishment to go and visit in New Orleans. It is close to a lot of different attractions

สิ่งนี้น่ารักมาก ช่วยคุณได้ทุกอย่างที่คุณต้องการความช่วยเหลือ

酒店地理位置還可以，靠近法國龐貝街，酒店早餐很一般， 非常簡單， 燈光比較暗， 設定也顯得比較陳舊， 出了酒店街邊餐廳還是值得推薦的，生蠔一定要試一試， 墨西哥菜也不錯，據美國人説新奧爾良是美國食物最好吃的地方， 走過美國好多地方，我的實際感受也是， 全生生蠔值得一試。

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

ห้องพักของโรงแรมค่อนข้างกว้างขวางและสะดวกสบาย แต่เมื่อเทียบกับโรงแรมระดับไฮเอนด์แล้ว สิ่งอำนวยความสะดวกก็อยู่ในระดับปานกลางและอัตราส่วนราคา/ประสิทธิภาพก็ไม่เลว เหมาะสำหรับการเดินทางเป็นครอบครัว!

โรงแรมสะอาดมาก เตียงนอนสบายมาก และฉันสามารถนอนหลับได้ดี โรงแรมมีความเป็นมืออาชีพและอบอุ่น และทุกรายละเอียดก็ระมัดระวัง ฉันขอแนะนําโรงแรมนี้ให้กับทุกคนที่กําลังมองหาสถานที่ที่รู้สึกดีและพักผ่อนอย่างเต็มที่

Ubicación, instalaciones, limpieza y servicio, excelentes.