Хороший персонал на ресепшен. Все возникающие вопросы помогают решать. Начиная от утюга и до трансфера за адекватные деньги. Очень шумно, с открытыми окнами спать не возможно, беруши спасли ситуацию. Завтрак очень скудный, ребёнку покушать нечего. Но просили молоко, нам отдельно давали стакан молока, хотя его на завтраке нет.
The place was clean, the lobby employee was friendly, room cleaning service was perfect.
The location was in very good and quiet place.
There was a market 10 meters away from the hotel entrance and shawarma restaurant 35 meters away.
Ну отель очень в хорошем состояний, но пришлось повозиться с нахождением адреса, в Целом в отеле все есть необходимое, хороший отель за свои деньги но кровать немного жесткая, самый большой плюс это туалетный столик
It’s ok for those who is only thinking about sleep at night but nothing else.They moved us from our first existing room to the other small room for an excuse that they will do some work on the room but the very next day or the immediate day we don’t even know there is another guest apparently came.we paid for bigger room but end up in a small bedroom which was not fair.Power plug has no electricity, walls are cracked all the amenity is way too old I feel like I am living in a musium.However I got what I paid for and that’s how I can convince myself.Thank you Turkey and will see u next time.
I am writing to provide feedback regarding my check-in experience on the night. Unfortunately, the initial interaction with the nightshift receptionist was highly unsatisfactory and dumb.
Upon arrival, the porter appeared unwell and was notably discourteous. He was unable to efficiently process my check-in, which caused a significant delay - I arrived early and there were rooms available but instead of earning a guest you letting people move a way. After a long journey, this was a disappointing welcome.
Thankfully, the receptionist, Mert, provided excellent service. He was professional, polite, and clearly explained the hotel's procedures. His assistance turned a negative situation into a positive one. This feedback is to have a word with your night receptionist please. Also, I booked a room with partial sea view but given a room that views the city but the view is nice and room is nice.
AArtemit was fantastic weekend. We came for concert, but found this district very cute: a lot of specialty caffès, local cousine, friendly people.
Waiter helped us to schedule our last day – we left our bag on reception and went for lovely walk before went to the airport.
Place is nice, restaurant on 5th floor where we had a good breakfast, also has a nice view. Will be back ;)
AAkif.My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim .
Thank you, Double Tree
Regards Akif