The rooms were nice and spacious with nice balconies on a great location. The rooms could use a renovation and be better cleaned especially in more hidden places like under the bed. The hairdryer overheated easily. The breakfast is good and varied and the staff is the best part of the hotel, super friendly!
Hotel muito bem localizado, com muito comércio local por perto e muita oferta de restauração à volta. Importa destacar o Atendimento simpático e muito atencioso, que sem dúvida, fizeram desta viagem memorável.
Quarto muito bonito, limpeza 100, muito bem decorado, uma varanda maravilhosa, cabine de duche moderna e muito prática. Fomos muito bem recebidos, com muita simpatia,pequeno almoço num espaço bonito e excelente comida, sempre muito bem atendidos. Foram uns queridos, fui na altura do meu aniversário e presentearam me com um garrafa de champanhe, muito atenciosos.
Recomendo vivamente 😊
Um grande agradecimento a grande equipa do hotel Golden Residence. Desde a garrafa de espumante até aos pequenos gestos como a oferta de rebuçados no check out a nossa estadia foi excelente. A piscina interior e o banho turco são um must além de piscina exterior. Os quartos são grandes, com sala e kitchnete faltando apenas a TV no quarto. Muito boa localização.
Loved this hotel and room 611 was perfect in every way. The view was stunning and the room was a wonderful size. The beds were comfortable and staff were very helpful.
The hotel is beautiful and super homey, you can get to the city centre really easily as there is like 3 different buses and one that is less than a 3 minute walk away from the hotel, the staff are kind and friendly, we initially got given a room right next to the entrance, due to the really thin walls it was unfortunately really loud, but the staff moved us to a much better room with no problem at all, the rooms aren’t super clean as there was some hair left after cleaning and a bag of medicine another guest had left, but it’s an amazing hotel and I’ll be staying here again next time I visit. The pool is not usable (extremely dirty) and the breakfast and coffee are way too much for what you get.
we have stayed here for 5 nights and the breakfast choice was as great as we have thought after reading the reviews simply because they stick to just fixed items whereas when we stayed in 5 stars hotels in asia, there's always slight difference of options daily for breakfast. the stay was ok, I would stay it feels more like a good 4 stars than a true 5 stars
ผผู้เข้าพักA traditional hotel approx half an hour walk to the Old Town but with steep hill so might not suit older person to walk.
Room was spacious with large balcony and had fabulous views of the sea and garden. Room cleaned daily, very comfortable bed & lovely hot shower.
Continental breakfast, had to eat inside as there were pigeons on the patio.
Joes bar on the premises & an English bar across the road. Got the airport bus, €6.50 each & got off at stop 10.
Would stay here again.
KKseniiaWe stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed.
Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect.
Thanks
FFahad A AlghamdiEverything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
KKarina CaunaneGreat location, nice size and overall room/amenity quality. Only annoying or rather negative point to note would be the limited h of the reception desk. Several of us arrived in the evening and even though it was indicated that we will be contacted with check in details, we were faced with a locked entrance upon arrival and had to call the number stated there on the board. A person arrived like 30min later only to do the check in process. Same with check out since the housekeeper had to come from another hotel to open the door for us.
ผผู้เข้าพักA experiência no Pestana Ocean Bay foi bastante agradável, os colaboradores foram sempre muito simpáticos e atenciosos, ajudaram sempre que foi necessário, têm sem dúvida uma equipa preocupada com o hóspede, atenta, empática, senti-me muito bem recebida… num questionário que respondi a meio da estadia, mencionei que nos buffets poderia haver uvas (isto porque a minha filha gosta muito, e as uvas eram uma fruta que ainda não tinha surgido), fiz essa observação pensando que nem ia ser lida, no entanto, no dia seguinte ao chegar ao quarto tínhamos um belo prato de uvas, nesse momento, sentimo-nos acarinhadas como se estivéssemos em casa, foi um gesto de cuidado que nos deixou sensibilizadas, estão de parabéns por isso e por, efetivamente, lerem os questionários, que muitas vezes achamos que ninguém vai ler e importarem-se com o que lá se escreve. Têm uma boa organização, apresentação e logística de tudo o que envolve uma estadia: refeições, animação ao fim do dia, saídas/passeios, etc.
Continuação de um trabalho de excelência ☺️ obrigada.
ผผู้เข้าพักЯ выбирала отель с видом на океан по доступной цене.
В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно.
Сервис очень дружелюбный.
Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.
Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.
Виды, чистота возле отеля, свой пляж - это потрясающе.
Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘
С уважением,
Елена из России
SsfoxonA lovely Hotel, with a high level of service and a great restaurant an amenities. The location is only good for those willing to taxi or drive to Funchal- otherwise it is a 30-35minite walk, allow more time for the way back all uphill.
The decor of the rooms is dated- very 1990s in style, the carpet is wearing thin in places. The pool side area is nice but could benefit from a modernization to make the decor match the level of service.
Can't fault the stay otherwise.
Shout out to Sandra, the Maitre 'd, D for her amazing level of service. Obregado!