We stayed here twice. Safe, secure, terrific staff, close to Naivas supermarket, food hall upstairs and City Market. There are two eateries in the hotel as well. The breakfast buffet is superb! Every day has variety. The restaurant/bar is a bit hit or miss with the food quality, and their discount program is a bit confused. They claimed we couldn’t participate because we didn’t book our room directly with the hotel but the website says you don’t even have to be a hotel patron to gain restaurant discounts. Either way, rooms were large, comfortable and balcony was lovely. The bathrooms are very tired but other amenities, like the pool and gym, were lovely. Overall, a great stay and highly recommended.
การเข้าพักของฉันที่โรงแรม Best Western นั้นยอดเยี่ยมมาก พนักงานมีความกระตือรือร้นเป็นมิตรและพร้อมที่จะช่วยเหลือทุกสิ่งที่ฉันต้องการ ห้องพักสะดวกสบายสะอาดสะอ้านและมีการจัดระเบียบอย่างดีทําให้การเข้าพักของฉันสนุกยิ่งขึ้น โดยรวมแล้วมันเป็นประสบการณ์ที่ยอดเยี่ยม และฉันขอแนะนําโรงแรมนี้ให้กับทุกคนที่กําลังมองหาความสะดวกสบายและบริการดีเยี่ยม
Front desk service is good, room is dated, just good for a one night transfer stay. Boma inn is a cheaper version of the Boma hotel, you got what you pay for, so no complaints. You can use the facilities in Boma hotel. Tembo restaurant is good too.
KKay KiatThey provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm.
Location & First Impressions
The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort.
Comfort & Amenities
The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure.
Meals & Dining Experience
One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience.
Atmosphere & Service
The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.
HHXstAs a business traveller, we're here for 7days. Breakfast remains the same daily. Comes with a compact gym that caters to all your needs.
Rooms are very clean but the smells of cookings fumes were quite heavy as we were staying right under the rooftop bar. Dragging of chairs can be quite disturbing as well.
The bonus is that we had our own mini balcony which gives us a good view of the neighbour with bright morning sun.
YYUSUFMU5What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds.
Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.
ผผู้เข้าพักI recently stayed at the Argyle Grand Hotel near Nairobi Airport for a short transit visit and overall found it to be a well-designed and welcoming property. From the moment we entered, the grand high-ceiling lobby left a strong first impression. The space is both elegant and vibrant, with a lively café that adds to the hotel’s energetic atmosphere. Although our stay was brief and we didn’t get to explore the entire property, a few key observations stood out:
Room Comfort & Facilities The room was spacious, well-maintained, and offered a comfortable environment for rest. All essential amenities were available and thoughtfully arranged. However, one practical inconvenience was the design of the bedside power sockets. If you’re using a larger adapter—such as the standard Apple three-pin plug—you won’t be able to connect it properly due to the tight placement. A more flexible socket layout would greatly improve guest convenience.
Room Service Pricing
We attempted to order a glass of juice and were quite surprised by the pricing. The staff informed us that a single glass of juice costs KES 900, with an additional KES 1,000 delivery service charge—surpassing the cost of the item itself.As someone with over 18 years of professional experience in the hospitality industry, this was the first time I’ve encountered a hotel charging a room service delivery fee that exceeds the price of the item. This pricing structure felt unreasonable and could certainly benefit from greater transparency and guest-friendly adjustments.
Reception & Staff
The front desk team was highly active and professional. They ensured all guest details were carefully managed and provided helpful support throughout the stay. Their warm demeanor and attentiveness were much appreciated.
Shuttle Service
The hotel provides an airport shuttle service, which is a valuable and convenient offering. The driver was polite and extremely helpful. However, punctuality was an issue. We were informed that the shuttle would depart at 5:00 AM, and we arrived in the lobby 10 minutes early. Unfortunately, the shuttle left 15 minutes late because other guests were delayed. For an airport transfer, such delays can cause serious inconvenience—especially for guests with early flights. We recommend enforcing a maximum wait time of 5 minutes to ensure fairness and timeliness for all travelers.
Noise Levels While the room was otherwise quiet and relaxing, there was noticeable music playing in the evening, which may disturb light sleepers. This is something to consider if you’re seeking an early night before a flight.
Final Thoughts
The Argyle Grand Hotel offers a visually stunning environment, comfortable accommodations, and excellent service from its staff. With a few adjustments in pricing policies and shuttle scheduling, it has the potential to deliver an outstanding guest experience. For those transiting through Nairobi Airport, it remains a solid and worthwhile option for a short stay.
ผผู้เข้าพักThe accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.
ผผู้เข้าพักHyatt Regency Nairobi Westlands is a modern, stylish hotel in a great location. It has spacious rooms with city views, great food, a rooftop pool, and a gym. Perfect for both business and leisure stays.
HH.V.I had a great stay here, the rooms have a good size,
On some pictures the look smaller than they are in reality. Everything is clean, the internet is good and the breakfast and overall foods of the restaurant are great.