Through MAKEMYTRIP i booked, initially was little worried as it was service apartment and I am coming with family. But, the stay was pleasant, rooms were looking very nice and clean. One of the most affordable service apartment i have come accross. Staffs were so polite and treated with utmost respect. Definitely I would recommend for my friends and also will try to book for all my upcoming trips to Chennai.
ผผู้เข้าพักWe stayed at Trident for 2 nights. They added an extra bed for our child, so the room was very comfortable. Rooms are solid, there are some flaws, and they are not new, but the hotel is excellent, and the service is extraordinary. Breakfast is a must, don't skip it as it is wonderful.
Jjp68It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.
BBharathaninNZI would definitely return here. Overall, very good value for money.
The breakfast daily and the staff were truly exceptional. The room was good, everything worked and in-room dining that is 24/7, was excellent. We arrived at 2am and the food, at that time, for famished travellers was truly appreciated.
Thank you Holiday Inn. You have excellent staff and hope you are valuing them. Staff farewelled us on our last day!!
I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.
ผผู้เข้าพักLocation, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service