โพสต์เมื่อ 30 ม.ค. 2025
MsrabEnakk nyaman bagus pokoknya terbaikkk, fasilitas oke semua semua okeee mantap
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ราคาต่อคืนเริ่มต้น:฿ 547
โพสต์เมื่อ 3 มิ.ย. 2026
ผู้ใช้ไม่ระบุชื่อI had a pleasant stay overall. The check-in process was smooth — in fact, I was given an early check-in which I truly appreciated. The room was spacious and breakfast was good with a nice variety.
My only concern was the air-conditioning in the room I stayed in. Unfortunately, it wasn’t cooling properly. I informed the front desk, and the technician came to check, but there was no improvement. This made the stay less comfortable.
Other than that, everything else was great good.
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ราคาต่อคืนเริ่มต้น:฿ 687
โพสต์เมื่อ 23 พ.ย. 2025|ห้องซูพีเรียร์
ผู้เข้าพักเป็นการพักที่ดีที่นี่ พนักงานที่สะอาดและตอบสนองอย่างรวดเร็วเป็นกันเอง
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ราคาต่อคืนเริ่มต้น:฿ 441
โพสต์เมื่อ 11 มิ.ย. 2026
ผู้เข้าพักStayed for 5 days 4 nights here. Concierge staff and reception were excellent. Hotel building is pretty dated and full of wear and tear. Water dripping from ceiling and caused wetness on floor, got worried, called and texted to their WhatsApp but no response, so waited at least half hour to send technician over. Spa massage was neither good nor value for money, 2x price from what you can get in SKA shopping mall. Housekeeping was great, managed to get some good nights sleep here
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ราคาต่อคืนเริ่มต้น:฿ 983
ผู้เข้าพักที่นี่เป็นที่พักที่สะดวกสบายมาก เดินทางไปไหนมาไหนเพื่อหาอาหารและช้อปปิ้งได้ง่าย พนักงานบริการดีเยี่ยม ครั้งต่อไปฉันจะเลือกโรงแรมนี้อีกแน่นอน
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ราคาต่อคืนเริ่มต้น:฿ 441
โพสต์เมื่อ 8 เม.ย. 2026
ผู้เข้าพัก
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
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ราคาต่อคืนเริ่มต้น:฿ 1,494
โพสต์เมื่อ 22 พ.ย. 2025|ห้องซูพีเรียร์
Faiza Mat SaaidHere’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
⸻
⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
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ราคาต่อคืนเริ่มต้น:฿ 832
โพสต์เมื่อ 31 พ.ค. 2025
Archana
First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service.
Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.
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ราคาต่อคืนเริ่มต้น:฿ 476
โพสต์เมื่อ 12 ก.ย. 2024
kotaro8249
Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
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ราคาต่อคืนเริ่มต้น:฿ 396
โพสต์เมื่อ 12 พ.ค. 2025|ห้องพักสำหรับสามท่าน
Norhadziana JamalStrategy location, friendly reception, next to shopping mall, easy to access by walking distance. Will come back
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ราคาต่อคืนเริ่มต้น:฿ 1,158