The hotel itself had no faults. The issue we had was checking in. We did not receive information that we needed to download an app to check in then also needing to upload a passport photo, for someone who traveled a few hours up the road not thinking I would need my passport, soon got that sorted. Then in the evening when we came back to find the pin for our room stopped working, this was soon resolved but very inconvenient. There is no reception so had to be done over phone
I really enjoyed my stay and the hotel was in very good location , hotel was lovely and the massive selling point is the pool and spa , excellent facilities and friendly staff
Only downside was the breakfast didn’t provide many vegan or allergen friendly items and that the heating wasn’t very regulated and felt a little ill front being too overheated in the room and no ventilation
That being said I like love to come back as it’s so close to the sea. The view was amazing xxx
ผผู้ใช้ไม่ระบุชื่อIt was a decent stay and at off peak for £80 on a Saturday it’s not too bad. It’s a nice area of town and near to everything whilst still being quiet. The key code system as helpful asyou could come and go at any time and no check in process was needed.
The room was a reasonable size but the bathroom was very small and tight. The room gad basic creature comforts like soap, small shower gel/shampoo pots and hot drinks facilities.
The overall cleanliness was fine but the extractor fan in the bathroom was very dusty and the shower could’ve been cleaner with some hairs in it. The bed and key hygiene elements were clean though. The floors were quite thin so you could hear neighbours at times and the room could’ve done with a blackout blind really.
If it was cheap to stay again I’d consider here, but I wouldn’t pay more than I did given the overall experience as some basics were overlooked as mentioned. Hopefully the feedback is constructive.
ผผู้เข้าพักGood location
Lovely hotel
We had a queen size room which was cozy but big enough
Decorated lovely
Didn’t seem to hear much noise during the night
Downsides
-No mini fridge in room
-Only one towel hook in bathroom for wet towels
-Only seemed to be shared changing areas for swimming pool -one for males one for females- I feel a couple of private changing rooms could be added for privacy
ผผู้เข้าพักVery nice and clean, roomy, convenient if you are visiting the Brighton centre for concerts and close to the beach apparently. Warmly welcomed at the reception and was offered all the help I needed. Sure to stay with them next time I visit! (If you needed to call a taxi you could just ask at the reception. WiFi password is in the room. Plenty of teabags and coffee sachets, got hairdryer, kettle)
Llann94High hopes but this feel quite short in a number of ways. From the photos the room looked lovely and this did match up. However it did become apparent that aesthetics have been prioritised over other aspects. The pub/club opposite was still incredibly noisy at 2am (on a Tuesday) with the windows doing nothing to muffle the noise. There was fast food rubbish found next to one of the beds from a previous occupant, and this was quite a large wrapper that would have been difficult to miss during cleaning. Communication around bed preference was not good at all, I had specifically asked for a king (and have the evidence of this in my booking details) yet on arrival twin beds were set up. When I raised this with the company, there was no offer of rectifying this, instead I was told more than once that this had been the request. To add insult to injury, our neighbours in the room next door invited some friends to their room and it seemed they were having their own party at 3am with shouting, giggling and loud music and more than 5 in the one room. We knocked on the door in the end to request some quiet as, with the club outside, we were completely surrounded by noise. One small plus point that, once we managed to get to sleep, the bed (albeit the twin I hadn’t requested) was very comfortable.
ผผู้เข้าพักOn the pricey end of hotels in Brighton, the room very simple and old fashioned.
No real complaints staff are very friendly. Getting the bags to the room is difficulty so I wouldn't recommend to someone with reduced mobility.
But overall great view and nice staff.
ผผู้เข้าพักEasy to book via Trip.com, reasonable price for room with ensuite in great location. I liked the decor and the bathroom. Lovely clean fluffy white towels, good wifi, password clearly indicated, useful blackout blind, HOWEVER, the lights were falling out of the ceiling, bedside lamps were sort of attached to the wall, very wobbly and dusty and the bed was cobbled together from two mismatched divans so that there was a downhill slope towards the head end of several inches. I have never seen anything like it. I slept for an hour or two using the pillows to prop me up, but still woke with all the blood gone to my head so I had to sleep upside down on top of the bed. A bed to sleep in is THE basic requirement for a hotel room, so really guys, install an actual bed!!!!!!
ผผู้เข้าพัก방은 크지는 않지만 사진과 같이 모던하고 깔끔한 느낌이었어요! 위치도 좋았구요 다만 4인이서 가서 인당 8만원씩 낸 숙소치고는 아쉬웠습니다 엘레베이터가 없는거랑 화장실이 공용인점...ㅠ 근데 유독 그 날짜가 좀 비쌌던것 같아요 다른날짜 조회해보니까 ㅇㅇ 조금만 더 쌌다면 99퍼 만족했을듯요! 화장실도 깔끔했고 다만 샴푸는 없었어요 수건은 한장씩 줬습니당