Thank you for choosing our Super 8 by Wyndham Montreal hotel. Super 8 is the worlds largest economy lodging brand with over 2/300 properties in the U.S./ Canada and China making it easy to explore super destinations from coast to coast. Under its 8 point promise service culture/ guests at every Super 8 across North America can depend on every Super 8 to deliver complimentary SuperStart breakfast/ free high speed internet access/ upgraded bath amenities/ free in-room coffee and kids under 18 stay free.
I stayed for three consecutive nights and left a $5 tip each day. However, only the first day was properly cleaned. On the second day, the cleaning was very careless — the bathroom floor and the room floor were not cleaned at all. They only replaced the towels and straightened the bed.
The shuttle driver, on the other hand, was very kind and even helped carry the luggage.
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
ผผู้เข้าพักBasically, this place is for campus students to stay so pretty different comparing to standard hotel or AirBNB.
I don't see a hair dryer, kleenex box, coat hanger (but you hav closet), kettle and coffee set, etc...
But the place is nice and clean.
They don't store your luggage before CI/after CO, they will introduce you their parter doing storage service, cost me 8$ after pertnership discount which seem to be fair in this city.
I'm glad I could stay here with last minute booking although it was in middle of F1 weekend.