Had quite a hard time with this booking.
1. They had issues with digital key at check in (had to wait for about 40 minutes in front of the door, before someone come and help with a manual card) the issue was fixed after check in time.
2. Pre arrival I asked for my birthday decorations there was none (this may not be available and that is okay) , I asked for a higher level and not facing other apartments for personal reasons, they put me in the lowest level (???) facing apartment , I just feel like they don’t care about requests and did not even try to accommodate clients.
3. They said parking available, however you have to pay (it’s not mentioned) but everytime I would ask they would say it is full. There should be a parking spot reserved for clients since I booked this location especially because parking was listed as “available”
4. The washer machine stopped working as I was trying to wash the bedsheets, it stayed stuck during the whole trip as no technician was available. Thankfully, staff brought a set of new bedsheets
In overall it was not a bad experience at Werfy in terms of the space itself, but kind of frustrating with everything happening around!
แปล