"Location is great, central, within walking distance to many good food. We booked 2 connecting rooms, good size and clean. Areas for improvement - (1) No balcony, very hard to dry wet clothes from water activities (2) Swimming pool is super super small, equal to not having one (3) Daily Breakfast is the worst I had among all travels. They cannot even do scrambled eggs well. Pancakes also badly done. Very limited food options and same food daily (other than replacing porridge with miso soup). Miso soup is tasteless."
"The hotel is in a very good location for exploring Cairns, a short walk to the harbour and even shorter walk for all kinds of restaurants, the hotel has its own restaurant where they serve a BBQ type meal with the meats being carved at your table.
The receptionists are very friendly and helpful, Francesca was really lovely, there’s three lifts to all floors, our room 718, was very clean and tidy, lovely cool cotton sheets on a massive bed, a large TV and coffee and tea making facilities, the shower and toilet was ok maybe a bit dated but it served a purpose, the room was cleaned with fresh towels every day, we had breakfast in the hotel which was $25 each, its buffet style so have as much as you need, the restaurants around the hotel are very eclectic, but YaYas’ Greek restaurant is fantastic, the food the staff the atmosphere are all great, highly recommend you try it.
All in all the hotel is at the heart of Cairns and all it has to offer."
"Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean"
ผผู้เข้าพักLocation is great, room is great with the sea views. Coffee area in the hall is great.
The front desk needs a bit training. We were charged for $50 deposit but was not refunded yet after in 5 days. We have been chasing this but no result yet.
ผผู้เข้าพักWe stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team.
Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception.
The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited.
There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from.
The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn.
On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.
ผผู้เข้าพักAmazing hotel with a feel of comfort and welcoming atmosphere, the parking made it convenient, the shower was great , Italian , Brazil and Ozzie staff running the place can’t go wrong here
HHazelSGreat hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!