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Usual Mantra high standards. Staff were friendly and helpful, eent out of their way to help, especially one of the lady staff who needed to retrieve my flown away laundry from other floor balcony. Everything was great, home away from home.

No daily room service, unless u booking more than 8 days and they give u room service at 5th day

not cleaning .daily .only one milk small daily.Hot water electric plug in the batroom.

Overall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.

3月中旬の雨が降り続く時期に宿泊しました！ 心配してた客室の汚れ、騒音などは全然気になりませんでした！ 主要な観光地からは基本徒歩圏内で、アクセスが抜群です。 ホテルした ケアンズに来るなら

ロケーションはとにかく良かったです。フェリー乗り場にも近くエスプラネード公共プールは徒歩数十秒、ナイトマーケットも2分ほどで着き、スーパーマーケットは道挟んだ向かいにあるなど最高の立地でした。 しかし立地以外は正直微妙で、良かった点はフロント横のウォーターサーバーで水が飲めることとバルコニーでタバコが吸えること、後はYouTubeや Netflixなどが自室のTVで観れることくらいです。 残念な点を上げると、まずシーツやタオルが不衛生。タオルはシミが付いていて匂いますしシーツも生乾きのような匂いがしました。バスルームはシャワーの水圧が信じられないほど弱く洗い流すのにとても時間がかかります。水はけが悪過ぎたのでフロントでお願いした所不在時に直してくれたのかマシになりましたがとにかく水圧もどうにかして欲しかったです。施設のプールはジャグジーがありましたが温かいわけでもなくイマイチ。スタッフは日中の方はフレンドリーで良い方が多かったですが夜間にいらした初老の男性は威圧的で何が不愉快なのか笑顔も一切無し。オーストラリアに一年ほど住んでいた為英語には不自由しない程度の語学力はあると思っていましたが、彼の言っていることは2回聞いてもよく分からず聞き返すと『もういい』と話しかけてきたくせに終わらせる始末。正直不快な気分でした。 昔近くのマントラトリロジーに泊まった際はここまで不満は感じなかったと記憶しています。 しばらくケアンズに行く予定はもうないですが、次また選ぶかというと無しかな、という感想です。 親切に対応して下さったスタッフの方々はありがとうございました。

房間夠大，但入住時客廳有一部分地毯已濕了，以為很快就會乾所以沒要求換房，但到第六天離開時還是濕的。公寓為雙臥房間，其中臥房間需要用鎖卡開門，有點不方便。 地點優越，步行幾十米即可到Lagoon；步行5分鐘即可到游船碼頭，對面就是超級市場，地下已有餐廳，非常多選擇。 唯遇上聖誕節，毛巾不夠替換，不設打掃，房間內如有吸塵機會更好，方便自行快速打掃一下。

Sea viewで、ビーチサイドのメインストリートと立地は最高です！リビングも広く、バスルームも２つあり、家族4人でのんびりゆったり過ごせました♪