"Amazing hotel with a feel of comfort and welcoming atmosphere, the parking made it convenient, the shower was great , Italian , Brazil and Ozzie staff running the place can’t go wrong here"
"Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!"
ผผู้ใช้ไม่ระบุชื่อLocation is great, central, within walking distance to many good food. We booked 2 connecting rooms, good size and clean. Areas for improvement - (1) No balcony, very hard to dry wet clothes from water activities (2) Swimming pool is super super small, equal to not having one (3) Daily Breakfast is the worst I had among all travels. They cannot even do scrambled eggs well. Pancakes also badly done. Very limited food options and same food daily (other than replacing porridge with miso soup). Miso soup is tasteless.
ผผู้เข้าพักLocation is great, room is great with the sea views. Coffee area in the hall is great.
The front desk needs a bit training. We were charged for $50 deposit but was not refunded yet after in 5 days. We have been chasing this but no result yet.
ผผู้เข้าพักWe stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team.
Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception.
The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited.
There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from.
The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn.
On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.