Good location close to the city centre BUT the top (fifth?) floor with endless stairs. I almost collapsed while climbing the stairs with a heavy suitcase. NO LIFT! The room was clean, same as on their pictures, but shared facilities were basic and not very comfortable. People seemed also kinda weird. I wasn't alone so that was okayish. But I wouldn't recommend it for a single female traveller.
Gracious staff, very accommodating and helpful. They allowed us to check in as soon as we arrived, much earlier than the check-in time. The room is clean with complete toiletries and a bidet. Excellent breakfast, wide variety and changing options, and a flexible schedule that covers almost the entire morning. You can even get a takeaway cup of coffee. Check-out was smooth, and they helped us store our luggage while we waited for our departure time late in the day. Overall, an excellent experience.
One of the best hotels I’ve stayed at—would return in a heartbeat! The staff went above and beyond—friendly, attentive, and efficient. Special shout-out to Alexander at the front desk , who made our stay worthwhile. The lobby was elegant, with a refreshing scent and beautiful décor. Check-in was seamless. The room was just Immaculate—no dust, stains, or odors. Housekeeping did an excellent job daily. I highly recommend
Даже не знаю с чего начать, чтобы описать тот восторг, что мы испытали за время пребывания в этом отеле. Жили 4 ночи и ни капли не пожалели, что выбрали именно это место.
Начну с местоположения - отель расположен в тихом районе, вокруг тишина, никаких посторонних звуков. От центра Еревана 20 минут, это было очень удобно. Рядом метро, доступны транспортные остановки, такси отсюда дешевое. Всегда ходили пешком и не пользовались особо транспортом. По пути есть магазины, торговый центр.
Мы жили в 315 номере, он был большой и просторный, высокие потолки, современный дизайн. Удобный матрас, в ванной представлены все нужные принадлежности (гель, шампунь, щетки, мыло, бритвы, расчески, шапочки, ванный набор), халаты так же висели в шкафу. В номере был чайник, 2 бутылки воды, чай и кофе. Телевизор отлично работал, никаких неисправностей в целом не обнаружили. И хочется отметить, что все это всего за 4+- тысячи рублей за ночь.
Еще хотелось бы отдельно отметить сервис, горничные всегда на связи, уборки ежедневно по надобности. Всегда обновляли туалетные принадлежности. И так вышло, что мы проживали там на мой день рождения, заранее не предупреждали, отель поздравил бутылкой армянского вина, было очень неожиданно и приятно!
Будем возвращаться сюда, если будет возможность!
ผผู้เข้าพักI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
ผผู้เข้าพักGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
ผผู้เข้าพักОтель по соотношению цена- качество оптимален. Близко от аэропорта. Рядом парк и магазины. В номере чайник тапочки. Окно открывается. Минус - нет лифта , но мне это не критично. Тем более багаж помогли доставить. Около отеля есть качели для взрослых очень удобно.
ผผู้เข้าพักI made this booking for a friend, and I’m sharing his review on his behalf:
“I’d definitely stay here again. The room and bed were clean and comfortable, and the hotel was impressively quiet. The Wi-Fi was strong, the reception staff were friendly, and I loved the daily variety of warm breakfast options.
The only downsides were a couple of broken lamps (so the lighting was dim) and a dead battery in the room safe. However, given the excellent price, these were minor issues. Highly recommended for the value!”