I would like to say it’s absolutely superb hotel. Everything was excellent. Nothing to complain about. It was my second stay and now the room, the service were just perfect. All employees are absolutely nice and helpful. Any small request and you get everything immediately. The housekeeping team is brilliant. Concierge service is perfect and super fast. Receptionists are kind and helpful. Guys who help with the luggage are super attentive, deliver all your deliveries from outside for 1 minute. Breakfast is just super nice. Huge varieties of everything. Staff during the breakfast are SUPER nice. All of them are just perfect The management of the hotel is great. They definitely do their job in the best way because the team here is great. 100% of employees I have been dealing with here were so professional. I definitely would like to come back again. Just small recommendations for the team to improve and I could pay my attention to: 1. The soundproofing of windows, it was quite bad in my room and I could hear everything from the street. Send engineers to the room, maybe it would be possible to fix it. 2. Chef at the main restaurant at breakfast never smiles, he could be more attentive to guests. Anyway the food is delicious and professionally cocked all of the time. Just a bit more attention to guest’s needs. In so many hotels chefs represent their kitchen and they do their best to help, to explain, to offer something unique to cook for the guest. 3. Please also pay attention to one small detail of using phones by one employee at the pool. I guess no one has explained it to him yet, it’s ok to use phones inside staff rooms only but not at the pool area. At the same time the whole team at the pool area are very attentive, friendly and taking care of guests and slippery floors, what is the most important part of their job. Pool area is perfectly maintained. Again thank you so much for the amazing hotel, bespoke service. Thanks to Mr Levon for greatest hospitality and support. Thanks for taking care of Marriott elite members in the best possible way. Hotel #1 in Yerevan. Best team works here in this city. Bravo
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